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When i try to download the Mac version of the new DLC races or the updated retro fleets and Terrans I get a 404 Forbidden message.
Anyone out there with Mac able to download these? The big game update downloaded fine.
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Griffin2015: When i try to download the Mac version of the new DLC races or the updated retro fleets and Terrans I get a 404 Forbidden message.
Anyone out there with Mac able to download these? The big game update downloaded fine.
Please refresh your account by clicking the link below:

https://www.gog.com/account/refresh
Thanks for the suggestion, but it did not seem to do anything different.
I submitted a ticket to support, but their "fix" is for me to download and use GOG Galaxy, which I am not really interested in doing.

I can't help but think that the links are broken, as this has happened in the past. What else could account for the fact that I can click on the links to the full game and other extra's like the music and artwork and they work just fine?

I really wish that someone could check/test those links for me. Since it's MAC version I am guessing not a lot of people are accessing the files the way i am. I am hoping to get this worked out before i finish up my current game and install the new version........
Just went to a different computer, signed in to my account, and attempted to download the DLC. Got the same error.
So I can't blame my computer or browser.
Definitely an issue with the MAC versions. If I try to download the Windows versions the links work perfectly.
Now If only I can get someone from GOG to investigate........
Still no response from support. Wondering why...........
Hey Griffin2015!

We were able to successfully update the game via the Galaxy client and we are in the process of troubleshooting the update through the web browser.

We recommend updating via the Galaxy client in the mean time. After that you can delete the client if you choose.

Let us know how it goes!
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Griffin2015: Still no response from support. Wondering why...........
We were investigating the issue :)

IN any case, you should have no trouble downloading any of the offline installers now, sorry for the hassle :)
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Griffin2015: Still no response from support. Wondering why...........
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JudasIscariot: We were investigating the issue :)

IN any case, you should have no trouble downloading any of the offline installers now, sorry for the hassle :)
Can I chip in here - I can neither download the DLC on my Mac through the galaxy client nor directly from the website. On my Windows box it works without any flaw. Am I missing something?
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JudasIscariot: We were investigating the issue :)

IN any case, you should have no trouble downloading any of the offline installers now, sorry for the hassle :)
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danielomat: Can I chip in here - I can neither download the DLC on my Mac through the galaxy client nor directly from the website. On my Windows box it works without any flaw. Am I missing something?
Please refresh your account and try again. On a phone atm so add "/refresh" (without " ") to the link you get when you click on Account in the top bar of the site.
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danielomat: Can I chip in here - I can neither download the DLC on my Mac through the galaxy client nor directly from the website. On my Windows box it works without any flaw. Am I missing something?
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JudasIscariot: Please refresh your account and try again. On a phone atm so add "/refresh" (without " ") to the link you get when you click on Account in the top bar of the site.
Wow, thanks for your effort, mate! I greatly appreciate this.
Unfortunately, the refresh didn't do the trick. When I try to download the DLC in my browser I get a new page saying "403 - Forbidden".
And I tried right-clicking and saving the files which results in .pkg files that don't install (right-click "open"), and I also reinstalled from GalaxyClient, but to no avail.
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JudasIscariot: Please refresh your account and try again. On a phone atm so add "/refresh" (without " ") to the link you get when you click on Account in the top bar of the site.
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danielomat: Wow, thanks for your effort, mate! I greatly appreciate this.
Unfortunately, the refresh didn't do the trick. When I try to download the DLC in my browser I get a new page saying "403 - Forbidden".
And I tried right-clicking and saving the files which results in .pkg files that don't install (right-click "open"), and I also reinstalled from GalaxyClient, but to no avail.
Hi again :)

I thought the issue was fixed but apparently it needs further looking into. We'll be looking into it in the morning, sorry for the hassle...again...
Fixed! Thanks so much for looking into the issue. All is well now!


(on a quick side note, i was disappointed at how dismissive and unresponsive the support people were when i submitted an official ticket concerning the issue. probably will not waste my time in the future by going that route if i encounter other issues. My impression was that their biggest concern was getting that ticket closed out regardless of weather or not the issue existed. water under the bridge i guess......i am happy now!)
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Griffin2015: Fixed! Thanks so much for looking into the issue. All is well now!

(on a quick side note, i was disappointed at how dismissive and unresponsive the support people were when i submitted an official ticket concerning the issue. probably will not waste my time in the future by going that route if i encounter other issues. My impression was that their biggest concern was getting that ticket closed out regardless of weather or not the issue existed. water under the bridge i guess......i am happy now!)
How were you able to access the DLC? I tried "Verify / Repair" from within the Galaxy client, and after that didn't help I uninstalled and re-installed Master of Orion again, but in vain. I still can't pick any of the new races...
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Griffin2015: Fixed! Thanks so much for looking into the issue. All is well now!

(on a quick side note, i was disappointed at how dismissive and unresponsive the support people were when i submitted an official ticket concerning the issue. probably will not waste my time in the future by going that route if i encounter other issues. My impression was that their biggest concern was getting that ticket closed out regardless of weather or not the issue existed. water under the bridge i guess......i am happy now!)
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danielomat: How were you able to access the DLC? I tried "Verify / Repair" from within the Galaxy client, and after that didn't help I uninstalled and re-installed Master of Orion again, but in vain. I still can't pick any of the new races...
Hi,

If you are using Galaxy, you may need to click on the "More" button, then select "Settings" and scroll down a bit. You should see the names of the individual races and some check boxes. Make sure you have the check boxes filled like this screenshot: http://i.imgur.com/WGTsnPK.png