Posted February 09, 2016
Here, you can post bugs you encounter during your adventure. Please take the time to read other comments as they can provide answers to what you want to report :)
Post edited February 10, 2016 by Konrad
jffiset
Parabole
Developer
Registered: Feb 2016
From Canada
jffiset
Parabole
Developer
Registered: Feb 2016
From Canada
Posted February 12, 2016
I guess you could try it since there's a 14-day money-back policy, no questions asked, or you could wait a few weeks for optimization updates to come.
Note that there's a recurring problem with Unity games in general which has no system to choose the discrete GPU over the internal one. So, on a laptop, you have to right click on the game executable > Run with graphic processor > High Performance NVIDIA processor. If you're able to run the game that way, you can (1) repeat that each time or (2) select "change default graphic processor" from the same right-click menu, and then add Kôna to the list and change its default settings.
Hope it helps, let us know if there's anything ;)
aszele
New User
Registered: Feb 2016
From Canada
Posted February 13, 2016
And thanks for the tips. With the video set to the lowest options and depth of field turned off, the game is much more playable/ accessible for me.
Second amendment to my previous report: the sticky key issue appears to be related to the Windows 10 update on this new laptop. The keyboard driver had a migration error and the sticky key issue replicates in ANY video game I try, not just Kona (even an 8-bit homage called Undertale...)
Thank you so much for the feedback and keep up the great work!
Only additional feedback I have on the game itself: In the house with the dream sequence, some of the events were difficult to trigger. After I went upstairs and the shadows recovered the gun, I moved repeatedly throughout the house before the shadow triggered adjusting the picture on the wall. It took several back and forths before the next one triggered as well.
Not sure if it's due to frame drop/skips when I'm passing by the correct location, but I thought it was something you'd want to look at.
styggron
Styggron
Registered: Feb 2013
From United Kingdom
Posted February 13, 2016
Hi everyone, here are the bugs I found
Game does not start and crashes at the loading screen after selecting "play" and choosing a save slot. Sadly I can't even get to play it as it stops responding to windows at this stage. I set all graphics settings to lowest (this was hard to do as well as the text was absolutely tiny barely readable). I'm on an i7 Toshiba Laptop with nVidia card and Windows 7 64 bit.
Windows says
Description:
A problem caused this program to stop interacting with Windows.
Problem signature:
Problem Event Name: AppHangB1
Application Name: Kona.exe
I can supply the "Additional hang signatures" if that helps. :)
My other concern is when I looked at keys I did not see rebinding. Hopefully this is coming because as a left handed person it is vital else I can't play. I use up down left and right arrow keys as well as keys on the other side of the keyboard to play generally.
Hopefully when the next update comes it will fix the crashing and I will be able to play it at least.
Luned: The user making a report had an integrated graphics card. If yours is a separate video card, your experience may be totally different. 
aszele: FYI, I'm using an integrated video card on a minimalist, simple laptop designed for word processing and internet browsing. I never spec'd it out for gaming.
And thanks for the tips. With the video set to the lowest options and depth of field turned off, the game is much more playable/ accessible for me.
Second amendment to my previous report: the sticky key issue appears to be related to the Windows 10 update on this new laptop. The keyboard driver had a migration error and the sticky key issue replicates in ANY video game I try, not just Kona (even an 8-bit homage called Undertale...)
Thank you so much for the feedback and keep up the great work!
Only additional feedback I have on the game itself: In the house with the dream sequence, some of the events were difficult to trigger. After I went upstairs and the shadows recovered the gun, I moved repeatedly throughout the house before the shadow triggered adjusting the picture on the wall. It took several back and forths before the next one triggered as well.
Not sure if it's due to frame drop/skips when I'm passing by the correct location, but I thought it was something you'd want to look at. Same problem. I am on an i7 Toshiba Laptop with an nVidia card and it does not run. Crashes at the loading screen :( :( :( :( :(
Game does not start and crashes at the loading screen after selecting "play" and choosing a save slot. Sadly I can't even get to play it as it stops responding to windows at this stage. I set all graphics settings to lowest (this was hard to do as well as the text was absolutely tiny barely readable). I'm on an i7 Toshiba Laptop with nVidia card and Windows 7 64 bit.
Windows says
Description:
A problem caused this program to stop interacting with Windows.
Problem signature:
Problem Event Name: AppHangB1
Application Name: Kona.exe
I can supply the "Additional hang signatures" if that helps. :)
My other concern is when I looked at keys I did not see rebinding. Hopefully this is coming because as a left handed person it is vital else I can't play. I use up down left and right arrow keys as well as keys on the other side of the keyboard to play generally.
Hopefully when the next update comes it will fix the crashing and I will be able to play it at least.
And thanks for the tips. With the video set to the lowest options and depth of field turned off, the game is much more playable/ accessible for me.
Second amendment to my previous report: the sticky key issue appears to be related to the Windows 10 update on this new laptop. The keyboard driver had a migration error and the sticky key issue replicates in ANY video game I try, not just Kona (even an 8-bit homage called Undertale...)
Thank you so much for the feedback and keep up the great work!
Only additional feedback I have on the game itself: In the house with the dream sequence, some of the events were difficult to trigger. After I went upstairs and the shadows recovered the gun, I moved repeatedly throughout the house before the shadow triggered adjusting the picture on the wall. It took several back and forths before the next one triggered as well.
Not sure if it's due to frame drop/skips when I'm passing by the correct location, but I thought it was something you'd want to look at.
Post edited February 13, 2016 by styggron
styggron
Styggron
Registered: Feb 2013
From United Kingdom
Posted February 13, 2016
Same here except I am windows 7, 64 bit. I'm also on a Toshiba Laptop with an nVidia card. i7 CPU. Graphic settings for Kona set to minimum.
Post edited February 13, 2016 by styggron
JudasIscariot
Thievin' Bastard
GOG.com Team
Registered: Oct 2008
From Poland
Posted February 13, 2016
styggron
Styggron
Registered: Feb 2013
From United Kingdom
Posted February 13, 2016
I'm worried because it is that and also ability to rebind which I need (left handed so I use arrow keys instead of WASD). Main problem is I only have 13 or so days to get a refund just in case. I could hold out but if there are problems later I'm in trouble. I'm sure the crashing will be fixed but rebind unsure. I'll see what the dev says. If rebind is going to be there, I am happy to hold off and wait :)
Post edited February 13, 2016 by styggron
JudasIscariot
Thievin' Bastard
GOG.com Team
Registered: Oct 2008
From Poland
Posted February 13, 2016
I'm worried because it is that and also ability to rebind which I need (left handed so I use arrow keys instead of WASD). Main problem is I only have 13 or so days to get a refund just in case. I could hold out but if there are problems later I'm in trouble. I'm sure the crashing will be fixed but rebind unsure. I'll see what the dev says. If rebind is going to be there, I am happy to hold off and wait :)
styggron
Styggron
Registered: Feb 2013
From United Kingdom
Posted February 13, 2016
I'm worried because it is that and also ability to rebind which I need (left handed so I use arrow keys instead of WASD). Main problem is I only have 13 or so days to get a refund just in case. I could hold out but if there are problems later I'm in trouble. I'm sure the crashing will be fixed but rebind unsure. I'll see what the dev says. If rebind is going to be there, I am happy to hold off and wait :)
Also yes latest windows update and patches. It's not a driver issue. It's software. :)
Post edited February 13, 2016 by styggron
styggron
Styggron
Registered: Feb 2013
From United Kingdom
Posted February 13, 2016
Ok as per another user, instead of waiting infront of the laptop, I just left it for a while and it loaded, so it is just very slow on the loading screen but you need to wait 5-6 minutes and you will get in.
Now my only problem is the controls as I need to use the arrows not WASD :)
Can I ask the dev if rebinding will eventually be put in ? In the meantime please please arrow keys also for WASD equivalent :) and other keys on the right side of the keyboard for us left handers :) Thank you n advance :)
Now my only problem is the controls as I need to use the arrows not WASD :)
Can I ask the dev if rebinding will eventually be put in ? In the meantime please please arrow keys also for WASD equivalent :) and other keys on the right side of the keyboard for us left handers :) Thank you n advance :)
Post edited February 13, 2016 by styggron
Malachai
New User
Registered: Dec 2009
From United States
Posted February 13, 2016
2 bugs that I've not seen mentioned (I assume they are bugs and not just missing features.)
1) The map is black. I've exited the game and came back but it's the same thing. I feel like I'm missing something obvious though...
Screenshot: /i.imgur.com/43ss5od dot jpg
2) The Journal is completely empty, all sections, including the page which I presume should have images.
Screenshot: i.imgur.com/XqcRWWi dot jpg
I tried the "Verify File Integrity" thing in Steam to no avail.
Specs:
Win 10 x64
Nvidia GTX 980 Ti
16 Gigs RAM
Nvidia Drivers: 361.75
1) The map is black. I've exited the game and came back but it's the same thing. I feel like I'm missing something obvious though...
Screenshot: /i.imgur.com/43ss5od dot jpg
2) The Journal is completely empty, all sections, including the page which I presume should have images.
Screenshot: i.imgur.com/XqcRWWi dot jpg
I tried the "Verify File Integrity" thing in Steam to no avail.
Specs:
Win 10 x64
Nvidia GTX 980 Ti
16 Gigs RAM
Nvidia Drivers: 361.75
jffiset
Parabole
Developer
Registered: Feb 2016
From Canada
Posted February 13, 2016
And thanks for the tips. With the video set to the lowest options and depth of field turned off, the game is much more playable/ accessible for me.
Second amendment to my previous report: the sticky key issue appears to be related to the Windows 10 update on this new laptop. The keyboard driver had a migration error and the sticky key issue replicates in ANY video game I try, not just Kona (even an 8-bit homage called Undertale...)
Thank you so much for the feedback and keep up the great work!
Only additional feedback I have on the game itself: In the house with the dream sequence, some of the events were difficult to trigger. After I went upstairs and the shadows recovered the gun, I moved repeatedly throughout the house before the shadow triggered adjusting the picture on the wall. It took several back and forths before the next one triggered as well.
Not sure if it's due to frame drop/skips when I'm passing by the correct location, but I thought it was something you'd want to look at.
jffiset
Parabole
Developer
Registered: Feb 2016
From Canada
Posted February 13, 2016
Now my only problem is the controls as I need to use the arrows not WASD :)
Can I ask the dev if rebinding will eventually be put in ? In the meantime please please arrow keys also for WASD equivalent :) and other keys on the right side of the keyboard for us left handers :) Thank you n advance :)
We're working on a remapping feature that should come in the next few weeks. We'll let you know through this thread.
And for the laptop issue, we're working really hard on optimizations, so it might run better in the next few weeks. Even if waiting 5-6 minutes to play the game is long, I'm glad you got to play a little :P
Thanks for the feedback ;)
1) The map is black. I've exited the game and came back but it's the same thing. I feel like I'm missing something obvious though...
Screenshot: /i.imgur.com/43ss5od dot jpg
2) The Journal is completely empty, all sections, including the page which I presume should have images.
Screenshot: i.imgur.com/XqcRWWi dot jpg
I tried the "Verify File Integrity" thing in Steam to no avail.
Specs:
Win 10 x64
Nvidia GTX 980 Ti
16 Gigs RAM
Nvidia Drivers: 361.75
Post edited February 13, 2016 by jffiset
styggron
Styggron
Registered: Feb 2013
From United Kingdom
Posted February 13, 2016
Thank you Jeffiset,
A few minutes is nothing. I don't mind at all. I have been playing it a LOT. I just really love it. very atmospheric and I love the isolated snowy environments. It is all fantastic. Thank you also so much for confirming rebinding will be coming so I will be able to change keys and use things like arrow keys as WASD.
Thank you again for outstanding community engagement here. I'm in for the long haul on this game and any other you make. I feel very confident and happy with your ethos, how you engage and report.
:)
About to jump back in for some more play time. I think I missed a few things last time I played....back I go :)
A few minutes is nothing. I don't mind at all. I have been playing it a LOT. I just really love it. very atmospheric and I love the isolated snowy environments. It is all fantastic. Thank you also so much for confirming rebinding will be coming so I will be able to change keys and use things like arrow keys as WASD.
Thank you again for outstanding community engagement here. I'm in for the long haul on this game and any other you make. I feel very confident and happy with your ethos, how you engage and report.
:)
About to jump back in for some more play time. I think I missed a few things last time I played....back I go :)
jffiset
Parabole
Developer
Registered: Feb 2016
From Canada
Posted February 13, 2016
A few minutes is nothing. I don't mind at all. I have been playing it a LOT. I just really love it. very atmospheric and I love the isolated snowy environments. It is all fantastic. Thank you also so much for confirming rebinding will be coming so I will be able to change keys and use things like arrow keys as WASD.
Thank you again for outstanding community engagement here. I'm in for the long haul on this game and any other you make. I feel very confident and happy with your ethos, how you engage and report.
:)
About to jump back in for some more play time. I think I missed a few things last time I played....back I go :)
durrandi
New User
Registered: Dec 2013
From United States
Posted February 14, 2016
Small bug involving the map:
Stars on the map (for locations you discover in the woods like campsites) disappear if you save, quit, then reload your game.
Also, keys you pick up, is there anyway to look at them? I swear the keys you find in the snow near the general store had numbers on it, but i can't remember what they were.
Stars on the map (for locations you discover in the woods like campsites) disappear if you save, quit, then reload your game.
Also, keys you pick up, is there anyway to look at them? I swear the keys you find in the snow near the general store had numbers on it, but i can't remember what they were.