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When I first purchased the game a few weeks ago, it started fine. However, now when I click to play it goes to the tile showing the title and no further. I have tried running as administrator, resetting the factory settings on my GPU, setting exceptions in BitDefender, re-installing and now I am fresh out of ideas... Just wondering if I am missing something...

Specs
Ryzen 7 1700X
AMD Radeon 570 Armor OC 8gb
Windows 10 64 Bit
I'm in the same boat here, game just doesn't go past that initial splash screen. Happens on the steam version that I refunded as well.

Alienware 15R2
i7 6820HK
GTX 980M
16 GB Ram
Game is installed on a Smasung 970 Pro SSD
avatar
tmdenn: When I first purchased the game a few weeks ago, it started fine. However, now when I click to play it goes to the tile showing the title and no further. I have tried running as administrator, resetting the factory settings on my GPU, setting exceptions in BitDefender, re-installing and now I am fresh out of ideas... Just wondering if I am missing something...

Specs
Ryzen 7 1700X
AMD Radeon 570 Armor OC 8gb
Windows 10 64 Bit
Check antivirus logs (AV may be blocking game), look in Windows logs (system and application) for errors related to KingdomCome.exe.
I have the same problem since i've installed the windows 10 1809 update. According to the windows logs it's an issue with the kernelbase.dll (sorry, log in german):

Name der fehlerhaften Anwendung: KingdomCome.exe, Version: 1.7.0.0, Zeitstempel: 0x5beee15c
Name des fehlerhaften Moduls: KERNELBASE.dll, Version: 10.0.17763.134, Zeitstempel: 0x1659a33b
Ausnahmecode: 0xc0000005
Fehleroffset: 0x0000000000055299
ID des fehlerhaften Prozesses: 0x1f00
Startzeit der fehlerhaften Anwendung: 0x01d494cddc2aead8
Pfad der fehlerhaften Anwendung: C:\Program Files (x86)\GOG Galaxy\Games\Kingdom Come Deliverance\bin\Win64\KingdomCome.exe
Pfad des fehlerhaften Moduls: C:\WINDOWS\System32\KERNELBASE.dll
Berichtskennung: 46c82764-e470-4bbd-a827-0d693e024a13
Vollständiger Name des fehlerhaften Pakets:
Anwendungs-ID, die relativ zum fehlerhaften Paket ist:
Post edited December 17, 2018 by Preneux
I have the same issue. I guess it's since I installed the latest Windows 10 update 1809.
Well, this tip from the official kingdome come forums kind of solved the issue for me.

If you have a Roccat Kone XTD gaming mouse, uninstalling it's driver might solve the proble. Although it's not really a solution because now I can't use the features of the mouse anymore ...

I already tried to install the latest drivers (apparently v1.20, but installing them still shows v1.19 within the roccat software itself).
Post edited December 28, 2018 by schnodder
Hello, i just bought the game and had the same trouble, it not starting after splash screen, so i went into the game folder > bin > Win64 and ran KingdomCome.exe from there, started fine, something gog launcher related? idk, hope it helps.