zheprime: What makes matters worse is that people don't even seem to be able to say what's supposedly so good about it, which makes the game even more baffling to me.
To get you out of your frustration, i enjoy:
* it's simplicity; takes just 10 minutes to learn it.
* it's backstory/concept; all civilization was wiped out by a race of giant insects and only a team of soldiers with the ability to travel back in time has survived -- will they be able to defeat the enemy?
* it's gameplay; the mix of puzzle & tactics is great and it doesn't grow old due to a) the procedural generated levels, missions & deployment of enemies, b) the ability to win a battle in a number of ways and not just by using only a certain tactic, c) all the different mechs you can control and customize.
* it's presentation; i dig the simplicity of it's graphics, i enjoy the soundtrack very much, i like all the little details that the game has to offer (for example, at the start/end of each battle, you can "hear" all the people that populate the civilian buildings by seeing popup captions that read: "What is this noise?" or "Stop crowding the windows" or even "Dad, look!" and things like that that i absolutely love).
* the fact that each battle takes about 5-10 minutes to finish, so it's perfect when i don't have much time for PC gaming; just beware of the strong "just one more turn" thing.
Judging from your post, it isn't something you'd enjoy so you better look elsewhere. Just know that it isn't about the story or the characters; it isn't a cRPG game -- it's a turn-based tactics game that's just using some common RPG mechanics such as experience points, ability to buy better equipment, traits.