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Halcyon 6: Lightspeed Edition404-not found error(11 posts)(11 posts)
(11 posts)
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This is my favourite topic
Posted August 10, 2017
I just purchased the lightspeed edition. When attempting to download the game goodies for windows I receive a 404-not found error.
Posted August 11, 2017
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bssybeep: I just purchased the lightspeed edition. When attempting to download the game goodies for windows I receive a 404-not found error.
I'm getting that too, 16 hours later. No rush?
Posted August 11, 2017
Me too, 21 hours later. No download, no reaction from GOG. Embarrassing.
Windows and Mac are missing, Linux is there, by the way.

Should I ask for a refund and get the game on Steam instead?
Post edited August 11, 2017 by Greywolf1
Posted August 11, 2017
Mine downloaded no problem.

I used the direct installer, Galaxy-free. Are you guys trying to use Galaxy?
Posted August 11, 2017
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yogsloth: Mine downloaded no problem.

I used the direct installer, Galaxy-free. Are you guys trying to use Galaxy?
No Galaxy.
Are you talking about the Windows or the Linux version?
And we get the 404 for the original game, available under "goodies", not for the Lightspeed Edition.
Post edited August 11, 2017 by Greywolf1
Posted August 11, 2017
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Greywolf1: Are you talking about the Windows or the Linux version?
And we get the 404 for the original game, available under "goodies", not for the Lightspeed Edition.
Ah right, didn't read closely, sorry. Windows. I haven't tried downloading the old game.
Posted August 12, 2017
39 hours later.Still no download, still no reaction from GOG. It's sad: GOG offers something, and then doesn't deliver, nor bothers to inform customers about why not. Aside from legal questions, these are not respectable business ethics.

Guys, I have spent money to be able to play the old version first, and then the new one (if I like the old one), and I will not download the new version before the old one. If it takes too long to give me the old version, I will request a refund.
I'm running out of patience - there may be good (or bad) reasons why you can't offer the old version for download right now, but there is NO reason why you can't or shouldn't inform your customers.
How would you react, if you bought something in a store, and what you get is missing one of the features announced, which happens to be the one feature that made you buy the product? I don't think you're cheating deliberately, but you're very close to losing at least one customer.
Until now GOG is my favourite platform for obtaining games (and I have quite a few) - this may change if you don't resolve this issue.
Posted August 14, 2017
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Greywolf1: 39 hours later.Still no download, still no reaction from GOG. It's sad: GOG offers something, and then doesn't deliver, nor bothers to inform customers about why not. Aside from legal questions, these are not respectable business ethics.

Guys, I have spent money to be able to play the old version first, and then the new one (if I like the old one), and I will not download the new version before the old one. If it takes too long to give me the old version, I will request a refund.
I'm running out of patience - there may be good (or bad) reasons why you can't offer the old version for download right now, but there is NO reason why you can't or shouldn't inform your customers.
How would you react, if you bought something in a store, and what you get is missing one of the features announced, which happens to be the one feature that made you buy the product? I don't think you're cheating deliberately, but you're very close to losing at least one customer.
Until now GOG is my favourite platform for obtaining games (and I have quite a few) - this may change if you don't resolve this issue.
It's been fixed :)
Posted August 14, 2017
Yes, and thanks for that. I'm still not happy with the communication over the last couple of days - why not simply say "we have an issue and it will be fixed within a few days"?
Posted July 12, 2020
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Greywolf1: 39 hours later.Still no download, still no reaction from GOG. It's sad: GOG offers something, and then doesn't deliver, nor bothers to inform customers about why not. Aside from legal questions, these are not respectable business ethics.

Guys, I have spent money to be able to play the old version first, and then the new one (if I like the old one), and I will not download the new version before the old one. If it takes too long to give me the old version, I will request a refund.
I'm running out of patience - there may be good (or bad) reasons why you can't offer the old version for download right now, but there is NO reason why you can't or shouldn't inform your customers.
How would you react, if you bought something in a store, and what you get is missing one of the features announced, which happens to be the one feature that made you buy the product? I don't think you're cheating deliberately, but you're very close to losing at least one customer.
Until now GOG is my favourite platform for obtaining games (and I have quite a few) - this may change if you don't resolve this issue.
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JudasIscariot: It's been fixed :)
No it's not fixed..I'm still getting the error and it's been 3 years.. like come on..
Posted September 10, 2020
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jjunior12: No it's not fixed..I'm still getting the error and it's been 3 years.. like come on..
All three starbase commanders for three oses are downloadable.
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Halcyon 6: Lightspeed Edition404-not found error(11 posts)(11 posts)
(11 posts)