It seems that you're using an outdated browser. Some things may not work as they should (or don't work at all).
We suggest you upgrade newer and better browser like: Chrome, Firefox, Internet Explorer or Opera

×
Community
普通主题讨论区GOG SUPPORT ，PLEASE HELP ME（Q)(5 posts)(5 posts)
(5 posts)
Pages:
1
This is my favourite topic
Posted April 08, 2021
My order is 69BF6AAD6CF7

I got cyberpunk 2077 through this order, but now the game has disappeared from my game library. I've searched all over the game library, and even reinstalled the GOG GALAXY, but there is no result. I'm very anxious now,

please GOG SUPPORT HELP ME

THANK YOU
No posts in this topic were marked as the solution yet. If you can help, add your reply
Posted April 09, 2021
在浏览器或Galaxy上用GOG的搜索引擎也查不到吗？
Attachments:
search.jpg (29 Kb)
Posted April 10, 2021
avatar
PhyCX: 在浏览器或Galaxy上用GOG的搜索引擎也查不到吗？
不行，就是完全消失了
Posted April 11, 2021
先试试用这个链接刷新帐户
https://www.gog.com/account/refresh

不行的话就在Galaxy上手动添加（如图）

如果还不管用，就只能联系他们提交请求了。GOG团队一般不会来这儿解决问题。
https://support.gog.com/hc/zh-cn/requests/new?product=gog&form=orders
Attachments:
add_game_manuall.jpg (34 Kb)
game_not_added_t.jpg (90 Kb)
Posted April 11, 2021
avatar
PhyCX: 先试试用这个链接刷新帐户
https://www.gog.com/account/refresh

不行的话就在Galaxy上手动添加（如图）

如果还不管用，就只能联系他们提交请求了。GOG团队一般不会来这儿解决问题。
https://support.gog.com/hc/zh-cn/requests/new?product=gog&form=orders
好的。谢谢你
Pages:
1
This is my favourite topic
Community
普通主题讨论区GOG SUPPORT ，PLEASE HELP ME（Q)(5 posts)(5 posts)
(5 posts)