Délais remboursement, page 1 - Forum

licorus974

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Registered: Jan 2022

From Reunion

Posted September 07, 2023

1

Bonjour,

J'ai demandé le remboursement d'un jeu (baldurs gate 3 que j'ai préféré racheter sur steam car les téléchargements sont trop lents sur gog) il y a deux jours et je n'ai toujours pas de nouvelles.

Savez vous quels sont les délais pour avoir un réponse ?

Merci

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angelblue

drmfree forever

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Registered: Nov 2014

From France

Posted September 07, 2023

2

licorus974: Bonjour,

J'ai demandé le remboursement d'un jeu (baldurs gate 3 que j'ai préféré racheter sur steam car les téléchargements sont trop lents sur gog) il y a deux jours et je n'ai toujours pas de nouvelles.

Savez vous quels sont les délais pour avoir un réponse ?

Merci

Bonjours. A tu demander le remboursement sur ta carte bancaire ou sur ton compte GOG? Sur la cb, cela peut prendre plus longtemps (une semaine voir plus) suivant les banques

Post edited September 07, 2023 by angelblue

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licorus974

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Registered: Jan 2022

From Reunion

Posted September 07, 2023

3

J'ai demandé sur ma CB oui, ce qui est dommage c'est qu'il n'y a aucun suivi sur le site il propose toujours demande de remboursement comme si j'avais rien fait encore.

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damien_

aventurier

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Registered: Jun 2015

From France

Posted September 07, 2023

4

licorus974: Bonjour,

J'ai demandé le remboursement d'un jeu (baldurs gate 3 que j'ai préféré racheter sur steam car les téléchargements sont trop lents sur gog) il y a deux jours et je n'ai toujours pas de nouvelles.

Savez vous quels sont les délais pour avoir un réponse ?

Merci

Bonsoir,

Si ca peut vous servir pour une autre fois : le téléchargement des fichiers direct par le site (appelé "telecharger une sauvegarde hors ligne") fonctionne très bien et beaucoup mieux que par galaxy qui "rame" souvent.
Ca ne pose aucun problème d'installation et de reconnaissance par galaxy ensuite.

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