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GOG GALAXY 2.0 discussionNon-stop crashing after stuck download(5 posts)solved(5 posts)solved
(5 posts)solved
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Posted December 28, 2019
When I was attempting to download and install Greedfall yesterday, the download got stuck at 75% and was unable to be paused or cancelled and I was unable to exit the Galaxy client through regular means, so I force closed it through the task manager.
After restarting the client it had to resync the library but at first glance seemed to work properly, and seemed to complete the download and install Greedfall, but a few minutes later Galaxy locked up and closed automatically. Now whenever I start Galaxy it seems to work properly for a couple of minutes only to crash like that over and over again.

I used to have occasional similar problems with Galaxy 1, but those could usually be solved by deleting galaxy.db in the AppData folder, but Galaxy 2.0 does not seem to use the same file structure. Does anybody know of any kind of troubleshooting features for Galaxy 2.0? Any specific files to delete to try to repair the library or some kind of command line argument that forces a repair?
This question / problem has been solved by Arkajfimage
Posted December 28, 2019
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fisk0: When I was attempting to download and install Greedfall yesterday, the download got stuck at 75% and was unable to be paused or cancelled and I was unable to exit the Galaxy client through regular means, so I force closed it through the task manager.
After restarting the client it had to resync the library but at first glance seemed to work properly, and seemed to complete the download and install Greedfall, but a few minutes later Galaxy locked up and closed automatically. Now whenever I start Galaxy it seems to work properly for a couple of minutes only to crash like that over and over again.

I used to have occasional similar problems with Galaxy 1, but those could usually be solved by deleting galaxy.db in the AppData folder, but Galaxy 2.0 does not seem to use the same file structure. Does anybody know of any kind of troubleshooting features for Galaxy 2.0? Any specific files to delete to try to repair the library or some kind of command line argument that forces a repair?
Do you have Steam connected to Galaxy too? If so, it may be not a problem of Greedfall but buggy Steam connection. It freezes and then crashes Galaxy client. If possible disable Steam integration and then try it again.
Posted December 29, 2019
avatar
fisk0: When I was attempting to download and install Greedfall yesterday, the download got stuck at 75% and was unable to be paused or cancelled and I was unable to exit the Galaxy client through regular means, so I force closed it through the task manager.
After restarting the client it had to resync the library but at first glance seemed to work properly, and seemed to complete the download and install Greedfall, but a few minutes later Galaxy locked up and closed automatically. Now whenever I start Galaxy it seems to work properly for a couple of minutes only to crash like that over and over again.

I used to have occasional similar problems with Galaxy 1, but those could usually be solved by deleting galaxy.db in the AppData folder, but Galaxy 2.0 does not seem to use the same file structure. Does anybody know of any kind of troubleshooting features for Galaxy 2.0? Any specific files to delete to try to repair the library or some kind of command line argument that forces a repair?
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Arkajf: Do you have Steam connected to Galaxy too? If so, it may be not a problem of Greedfall but buggy Steam connection. It freezes and then crashes Galaxy client. If possible disable Steam integration and then try it again.
Thanks, that seems to have done the trick, I was unable to disable the Steam plugin from within GOG Galaxy, but deleting the Steam folder within ~user/AppData/Local/GOG.com/Galaxy/Plugins/installed seems to have forced GOG Galaxy to reinstall the plugin, and after that it hasn't crashed again.
Posted December 29, 2019
I think I spoke too soon, a couple of hours later GOG Galaxy started crashing again, and there's still no way to permanently disable the Steam plugin.
Posted December 31, 2019
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fisk0: When I was attempting to download and install Greedfall yesterday, the download got stuck at 75% and was unable to be paused or cancelled and I was unable to exit the Galaxy client through regular means, so I force closed it through the task manager.
After restarting the client it had to resync the library but at first glance seemed to work properly, and seemed to complete the download and install Greedfall, but a few minutes later Galaxy locked up and closed automatically. Now whenever I start Galaxy it seems to work properly for a couple of minutes only to crash like that over and over again.

I used to have occasional similar problems with Galaxy 1, but those could usually be solved by deleting galaxy.db in the AppData folder, but Galaxy 2.0 does not seem to use the same file structure. Does anybody know of any kind of troubleshooting features for Galaxy 2.0? Any specific files to delete to try to repair the library or some kind of command line argument that forces a repair?
avatar
Arkajf: Do you have Steam connected to Galaxy too? If so, it may be not a problem of Greedfall but buggy Steam connection. It freezes and then crashes Galaxy client. If possible disable Steam integration and then try it again.
Unfortunately, this isn't a solution and should not be marked as such. GOG needs to get their act together and respond to all these reports.
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GOG GALAXY 2.0 discussionNon-stop crashing after stuck download(5 posts)solved(5 posts)solved
(5 posts)solved