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Hello Guys I am new. I downloaded the game Prey via amazon prime (send me to gog galaxy ) and now the gog galaxy cant log in... i tries automaticaly to log in but it gets me the ups there seems to be an issue . please click here to log in to gog galaxy. I tried uninstalling und updateing. i even installed an older version and then it updated., still I am stuck for a month now here . I dont even know how he wants to log in when I cant even remember if I gave him the credentials to save for my next log in.


forgot to mention I am on Windows 10....
Post edited July 31, 2023 by bibiribzi1
Hello,

1. Disable IPv6.
2. Exit GOG Galaxy. If you see the blue circle icon in the systray area of the taskbar, right-click it and choose Exit.
3. Start File Explorer. Paste C:\ProgramData\GOG.com\Galaxy in the address bar. Move the storage folder to the desktop.
4. Restart your system.

When you next start GOG Galaxy, it will ask you to log in. Make sure your credentials are correct. For example, if you're copying and pasting your password, it will usually have a trailing space at the end.
Your login information is remembered by default. If you don't want that, click the cogwheel in the top left and choose Settings. Click General on the left. On the right, uncheck "Keep me logged in".

If all else fails, you can log in using a web browser and download the offline installers. By playing without GOG Galaxy, you'll miss out on a few features, like achievements.
so you are in Austria and used amazon prime which is United States only to buy a game?

did you use a VPN, proxy server or you just moved house
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ussnorway: so you are in Austria and used amazon prime which is United States only to buy a game?

did you use a VPN, proxy server or you just moved house
It was one of the free games on Prime Gaming recently. I took advantage of the same offer and I definitely know I’m not in the US ;)
Are you using the latest version? Also try reinstalling by downloading the app again. I had a similar issue recently but in my case I could connect fine but after a while the client would go into offline mode on its own.