ussnorway: the app will not have permission but that could be Windows 11, you installed to program files or have some weird 3rd party software... who knows
it sucks because if galaxy flags the problem i would fix it. all i get is a failed update notification and a message to delete galaxy and install it again.
digaxox: it fails and asks that i would delete the program and install it again.
Ice_Mage: I've never seen that. I'd sooner suspect you misread the error message. You're supposed to manually launch the installer while GOG Galaxy isn't running. If you don't uninstall beforehand, nothing happens to your data. You can also manually back up the data folders before installing:
%ProgramData%\GOG.com\Galaxy\
%LocalAppData%\GOG.com\Galaxy\
The less you restore from those folders after an update, the better. At the very least avoid restoring the
redists folder which contains outdated executables.
digaxox: is anyone else facing something similar?
Ice_Mage: Open a support ticket, if you haven't already. Tell the chatbot the problem is of type "other" twice to do so. Zip up the
%ProgramData%\GOG.com\Galaxy\logs folder while GOG Galaxy isn't running and attach it to your ticket.
too much of hustle really. i'll just avoid updates for a year or so.
for the data, all i meant was that i would have to select each game of reinstallation. no download is needed, the galaxy program just takes some time to recognize the files and ensure the game will be running. it's a hustle when you have a large collection of games.