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GOG GALAXY 2.0 discussionConstant Application Crashes - GalaxyClientService.exe(128 posts)(128 posts)
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This is my favourite topic
Posted February 15, 2023
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tykinruoka: I have the latest. It would not work at all if it were missing. The crash happens randomly. Not every time when a game is launched.
The latest C++ version is not always the one that's needed or missing.
But it was just a long shot anyway. If I did experience the problem, I could try to find a way to fix it.

You could use Dependency Walker on the dll you named and also on the Galaxy main executable to see what's missing.
Post edited February 17, 2023 by neumi5694
Posted February 17, 2023
Opis
Ścieżka do aplikacji powodującej błąd: C:\GOG\GOG Galaxy\GalaxyClientService.exe

Sygnatura problemu
Nazwa zdarzenia problemu: APPCRASH
Nazwa aplikacji: GalaxyClientService.exe
Wersja aplikacji: 2.0.58.4
Sygnatura czasowa aplikacji: 63d12374
Nazwa modułu z błędem: StackHash_3255
Wersja modułu z błędem: 10.0.19041.2364
Sygnatura czasowa modułu z błędem: ea5711f3
Kod wyjątku: c0000374
Przesunięcie wyjątku: PCH_BE_FROM_ntdll+0x000730AC
Wersja systemu operacyjnego: 10.0.19045.2.0.0.768.101
Identyfikator ustawień regionalnych: 1045
Dodatkowe informacje 1: 3255
Dodatkowe informacje 2: 325518a72d2ed3773ac5e016d0bcccd2
Dodatkowe informacje 3: 6387
Dodatkowe informacje 4: 638714a116937a9ce3658907cdea68a9

Dodatkowe informacje o problemie
Identyfikator pakietu: 7066d73915645a74a85c63dba6b8aaa6 (1755387749813758630)


Sygnatura problemu
Nazwa zdarzenia problemu: BEX
Nazwa aplikacji: GalaxyClientService.exe
Wersja aplikacji: 2.0.58.4
Sygnatura czasowa aplikacji: 63d12374
Nazwa modułu z błędem: StackHash_2beb
Wersja modułu z błędem: 0.0.0.0
Sygnatura czasowa modułu z błędem: 00000000
Przesunięcie wyjątku: PCH_1E_FROM_ntdll+0x000730AC
Kod wyjątku: c0000005
Dane wyjątku: 00000008
Wersja systemu operacyjnego: 10.0.19045.2.0.0.768.101
Identyfikator ustawień regionalnych: 1045
Dodatkowe informacje 1: 2beb
Dodatkowe informacje 2: 2beba6fb4680d73a8c78ca7c24ccdb46
Dodatkowe informacje 3: e3ee
Dodatkowe informacje 4: e3ee98fdd7de22653ffe42215aa8b81d
Posted February 17, 2023
I have the exact same issue as OP the exact same error message in reliability monitor (multiple instances of the errors) as OP and many others here. This is clearly a gog issue that needs fixing. I wasn't going to post as I thought it was something wrong with my new rig I upgraded to a ryzen 7000 with a rtx 3080 and thought maybe gog is having issues with my new CPU soon as I googled the issue I found this post. Why hasn't gog not done anything about this?
Post edited February 17, 2023 by AliA786
Posted February 18, 2023
Yep same issue for me. Playing cyberpunk and game crashes randomly.
Posted February 18, 2023
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tero94: Yep same issue for me. Playing cyberpunk and game crashes randomly.
I doubt that's related, but you can downgrade GOG Galaxy and find out for sure.
Posted February 18, 2023
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vortex240: I'm having issues with GalaxyClientService.exe crashing as well, over and over - I'm an IT sys admin, why is this software so buggy - guys please stop pushing untested releases.

4 pages of people having issues, a week later and same issues.

And people wonder why the steam version is always better to have...
We shouldn't have to lobby Galaxy of Games (GOG) to fix their own platform with critical errors galore.

But if a change.org petition is what they need before they acknowledge these flaws, their slow response times and admit their faults it may lead to them actually fixing them properly and permanently then we may as well start there.

One thing to be independent, another for GOG to detach themselves from all accountability and responsibility.
Post edited February 18, 2023 by starchaser777
Posted February 18, 2023
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vortex240: I'm having issues with GalaxyClientService.exe crashing as well, over and over - I'm an IT sys admin, why is this software so buggy - guys please stop pushing untested releases.

4 pages of people having issues, a week later and same issues.

And people wonder why the steam version is always better to have...
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starchaser777: We shouldn't have to lobby Galaxy of Games (GOG) to fix their own platform with critical errors galore.

But if a change.org petition is what they need before they acknowledge these flaws, their slow response times and admit their faults it may lead to them actually fixing them properly and permanently then we may as well start there.

One thing to be independent, another for GOG to detach themselves from all accountability and responsibility.
https://www.gog.com/forum/general_beta_gog_galaxy_2.0/gog_galaxy_update_always_fails_same_version_installed/page6
Posted February 18, 2023
I really do wonder how many of us have to submit tickets for them to get on it, fix the damn problem and not blame the crashes on firewalls and antiivrus systems...
Posted February 19, 2023
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Charisoulis: I really do wonder how many of us have to submit tickets for them to get on it, fix the damn problem and not blame the crashes on firewalls and antiivrus systems...
Big thumbs up for you! Well said friend...
Posted February 19, 2023
GOG Galaxy wants to compete with EA app for the title of the worst platform to manage and download video games.
Posted February 19, 2023
I have the same issue. Filled my event viewer with 170 crashes...

What I did to hopefully mitigate this.

I installed the old version, then I opened C:\ProgramData\GOG.com\Galaxy\redists and deleted GalaxyUpdater.exe - then I just renamed one of the .dll's there to GalaxyUpdater.exe and set it to read only.

With any luck, it will not try to update the client to the new version now.

Seems to have done it.

You can see by the screenshot when I downgraded the client :P
Attachments:
640cc3c1d40944d1.png (14 Kb)
de9f053fe390cacf.png (83 Kb)
Post edited February 19, 2023 by BalleClorin
Posted February 19, 2023
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BalleClorin: .. just renamed one of the .dll's there to GalaxyUpdater.exe and set it to read only.
this workaround was already mentioned a month ago ( e.g. https://www.gog.com/forum/general_beta_gog_galaxy_2.0/constant_application_crashes_galaxyclientserviceexe/post21 )

But what we need is not a workaround , we need a bugfix.

I wonder anyway why GOG only offer a BETA version for users. For me personal, I have this installer only for one single game installed and with such kind of issues and how they handle such kind of issues , I assume on my pc will not a second game installed from that platform ;)
Posted February 20, 2023
I have 38 instances in Reliability monitor of Galaxy Client Service stopped working. I am part of the club, yes?


The only odd thing I found was that 2 services were not running; they were both set to disabled ?

GalaxyCommunication
GlalxyClientService
Posted February 20, 2023
Alright wtf today i was playing cyberpunk for like 2 h. Then game crashes, i open event viewer and BOOM 78 errors 78!!!
from galaxy client service. Like wtf
Posted February 20, 2023
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vortex240: I'm having issues with GalaxyClientService.exe crashing as well, over and over - I'm an IT sys admin, why is this software so buggy - guys please stop pushing untested releases.

4 pages of people having issues, a week later and same issues.

And people wonder why the steam version is always better to have...
avatar
starchaser777: We shouldn't have to lobby Galaxy of Games (GOG) to fix their own platform with critical errors galore.

But if a change.org petition is what they need before they acknowledge these flaws, their slow response times and admit their faults it may lead to them actually fixing them properly and permanently then we may as well start there.

One thing to be independent, another for GOG to detach themselves from all accountability and responsibility.
I installed GoG a few days ago:

The GalaxyClientService service terminated unexpectedly. It has done this 24 time(s).
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GOG GALAXY 2.0 discussionConstant Application Crashes - GalaxyClientService.exe(128 posts)(128 posts)
(128 posts)