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GOG GALAXY 2.0 discussionConstant Application Crashes - GalaxyClientService.exe(128 posts)(128 posts)
(128 posts)
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This is my favourite topic
Posted February 02, 2023
Nice to see that I am not alone. I reported this problem over a week ago, providing logs several times when I was asked to clean up, including full removal of all the traces of GOG Galaxy. I was hesitant at first because this request didn't make any logical sense (crashes like that are ALWAYS application fault), but I went along. Of course, clean install didn't fix anything and I'm still waiting for further info...
Posted February 02, 2023
Same issue since a few versions. Manually updated to 2.0.57 and 2.0.58. Crashes all the time. Windows defender doesn't report anything, so that's not it. Well, I can live without the client. Fortunately all games work just fine without it.
Posted February 04, 2023
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satoru: Faulting module name: PocoNet.dll, version: 1.12.2.0
That's two versions behind the latest. In fact, the second-to-last version fixes a security vulnerability found in the above version. I have to wonder if to fix these crashes, all they need to do is update this third-party library.
Posted February 04, 2023
Faulting application name: GalaxyClientService.exe, version: 2.0.58.4, time stamp: 0x63d12374
Faulting module name: PocoNet.dll, version: 1.12.2.0, time stamp: 0x634404e3
Exception code: 0xc0000005
Fault offset: 0x00015be7
Faulting process id: 0x3e44
Faulting application start time: 0x01d938a53538e082
Faulting application path: E:\GOG Galaxy\GalaxyClientService.exe
Faulting module path: E:\GOG Galaxy\PocoNet.dll
Report Id: 811eca15-771f-4228-adef-ffcfb52580dc
Posted February 04, 2023
Sygnatura problemu
Nazwa zdarzenia problemu: APPCRASH
Nazwa aplikacji: GalaxyClientService.exe
Wersja aplikacji: 2.0.58.4
Sygnatura czasowa aplikacji: 63d12374
Nazwa modułu z błędem: StackHash_b653
Wersja modułu z błędem: 10.0.19041.2364
Sygnatura czasowa modułu z błędem: ea5711f3
Kod wyjątku: c0000374
Przesunięcie wyjątku: PCH_B7_FROM_ntdll+0x000730AC
Wersja systemu operacyjnego: 10.0.19045.2.0.0.768.101
Identyfikator ustawień regionalnych: 1045
Dodatkowe informacje 1: b653
Dodatkowe informacje 2: b653359ed13c8ff362a4ec20642f5e8e
Dodatkowe informacje 3: 014b
Dodatkowe informacje 4: 014b21cd56cdee40297ef25272faf608


Nazwa zdarzenia problemu: BEX
Nazwa aplikacji: GalaxyClientService.exe
Wersja aplikacji: 2.0.57.14
Sygnatura czasowa aplikacji: 63cf8a7d
Nazwa modułu z błędem: StackHash_2beb
Wersja modułu z błędem: 0.0.0.0
Sygnatura czasowa modułu z błędem: 00000000
Przesunięcie wyjątku: PCH_7A_FROM_ntdll+0x000730AC
Kod wyjątku: c0000005
Dane wyjątku: 00000008
Wersja systemu operacyjnego: 10.0.19045.2.0.0.768.101
Identyfikator ustawień regionalnych: 1045
Dodatkowe informacje 1: 2beb
Dodatkowe informacje 2: 2beba6fb4680d73a8c78ca7c24ccdb46
Dodatkowe informacje 3: e3ee
Dodatkowe informacje 4: e3ee98fdd7de22653ffe42215aa8b81d


Nazwa zdarzenia problemu: APPCRASH
Nazwa aplikacji: GalaxyClientService.exe
Wersja aplikacji: 2.0.58.4
Sygnatura czasowa aplikacji: 63d12374
Nazwa modułu z błędem: PocoNet.dll
Wersja modułu z błędem: 1.12.2.0
Sygnatura czasowa modułu z błędem: 634404e3
Kod wyjątku: c0000005
Przesunięcie wyjątku: 00015e49
Wersja systemu operacyjnego: 10.0.19045.2.0.0.768.101
Identyfikator ustawień regionalnych: 1045
Dodatkowe informacje 1: 2beb
Dodatkowe informacje 2: 2beba6fb4680d73a8c78ca7c24ccdb46
Dodatkowe informacje 3: e3ee
Dodatkowe informacje 4: e3ee98fdd7de22653ffe42215aa8b81d
Posted February 05, 2023
I was actually starting to worry something was wrong with my PC. I was getting constant errors in my event viewer, and DosBox was crashing, too. Everything was working fine until I recently updated GoG Galaxy, and the errors are the same as mentioned here.
Posted February 06, 2023
Okay Ladies and Gents, let's take odds on how soon if ever GOG fixes this issue.

I mean unfortunately it's been happening for weeks now, with no end in sight. Except for the tired "it's you antivirus software" excuse. If GOG Galaxy wants to play with the big boys this needs to be fixed. Otherwise it's Steam all the way from now on!
Posted February 06, 2023
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satoru: After the latest update I"m getting pretty much constant crashes of this service in the event viewer. BEX errors and app crashes galore. Ive tried reinstalling GOG. But I have not yet tried uninstalling it entirely and reinstalling.

Windows 10 Pro 22H2 19045.2486

Faulting application name: GalaxyClientService.exe, version: 2.0.57.14, time stamp: 0x63cf8a7d
Faulting module name: PocoNet.dll, version: 1.12.2.0, time stamp: 0x6362317c
Exception code: 0xc0000005
Fault offset: 0x00015e49
Faulting process id: 0x1ac4
Faulting application start time: 0x01d9305cf445d827
Faulting application path: C:\Program Files (x86)\GOG Galaxy\GalaxyClientService.exe
Faulting module path: C:\Program Files (x86)\GOG Galaxy\PocoNet.dll
Report Id: bdd51b75-9a81-463b-ac33-874936503ef3
Faulting package full name:
Faulting package-relative application ID:

Fault bucket 1314821597544170156, type 5
Event Name: BEX
Response: Not available
Cab Id: 0

Problem signature:
P1: GalaxyClientService.exe
P2: 2.0.57.14
P3: 63cf8a7d
P4: StackHash_e8ad
P5: 0.0.0.0
P6: 00000000
P7: PCH_59_FROM_ntdll+0x000730AC
P8: c0000005
P9: 00000008
P10:
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dim.146: I have exactly the same here, after upgrading from 2.0.55 to 2.0.57. I have filed a bug report, and attached the logs from C:\ProgramData\GOG.com\logs, but if more people report their information, the GOG people might be able to find out what the root cause is.

That is, I assume they will have tested the 2.0.57 version before it went out, but I guess there is something different about our systems from their systems. :)
I filed a bug report as well, but it was instantly marked as "closed" due to "beta"? What the hell?
Posted February 06, 2023
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dim.146: I have exactly the same here, after upgrading from 2.0.55 to 2.0.57. I have filed a bug report, and attached the logs from C:\ProgramData\GOG.com\logs, but if more people report their information, the GOG people might be able to find out what the root cause is.

That is, I assume they will have tested the 2.0.57 version before it went out, but I guess there is something different about our systems from their systems. :)
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wnorthrup: I filed a bug report as well, but it was instantly marked as "closed" due to "beta"? What the hell?
Well, technically it's still in beta... for years now :D
I guess they're... not wrong.
Do we bet how long, if ever, will it take them to fix it? I mean, there is a simple bug that prevents gog galaxy 2 from working properly when used in remote desktop environment. And I mean, really simple, which you can patch yourself if you really want to. Since the very first 2.0 I've tried. And that's been quite a long time.
Posted February 07, 2023
My event viewer is filled with those gog client fault error's. What the hell is going on here?
Posted February 07, 2023
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faithrock: My event viewer is filled with those GOG client fault error's. What the hell is going on here?
Simply something GOG don't want to acknowledge or fix in a hurry or at all, that's for damn sure.
Posted February 07, 2023
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faithrock: My event viewer is filled with those gog client fault error's. What the hell is going on here?
They really botched this build. They need to roll back a version. The overlay or whatever it was isn't worth the faults.
I'm not sure who's running thing at Gog but they've gone downhill fast.
Posted February 07, 2023
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faithrock: My event viewer is filled with those gog client fault error's. What the hell is going on here?
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smuggly: They really botched this build. They need to roll back a version. The overlay or whatever it was isn't worth the faults.
I'm not sure who's running thing at Gog but they've gone downhill fast.
I think they should scrap galaxy 2.0 completely. Older client while it was pretty basic it worked really really well with very little issues. Ever since this 2.0 crap came out it's been a freaking rollercoaster. Doubt they care much. Em looking into migrating my gog client usage to something like playnite.
Posted February 07, 2023
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smuggly: They really botched this build. They need to roll back a version. The overlay or whatever it was isn't worth the faults.
I'm not sure who's running thing at Gog but they've gone downhill fast.
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faithrock: I think they should scrap galaxy 2.0 completely. Older client while it was pretty basic it worked really really well with very little issues. Ever since this 2.0 crap came out it's been a freaking rollercoaster. Doubt they care much. Em looking into migrating my gog client usage to something like playnite.
I would go for that. I liked the older one!
Posted February 08, 2023
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faithrock: I think they should scrap galaxy 2.0 completely. Older client while it was pretty basic it worked really really well with very little issues. Ever since this 2.0 crap came out it's been a freaking rollercoaster. Doubt they care much. Em looking into migrating my gog client usage to something like playnite.
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smuggly: I would go for that. I liked the older one!
Yeah Great idea! Thanks...

I really like the format and design of "Playnite".
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This is my favourite topic
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GOG GALAXY 2.0 discussionConstant Application Crashes - GalaxyClientService.exe(128 posts)(128 posts)
(128 posts)