Same here. Had it connected, I noticed achievements were not updating (new games and other activity was very delayed but working), disconnected as so many previous times when the plugin had gone wrong only this time I could never get it to work again.

I found how to get Playstation integration working while searching for this though......

Is "FriendsOfGalaxy" contactable? You figure, if it's their code, they probably have the best chance out of anybody of picking out a problem with it.

One of the other threads gave me one idea - when something similar happened in the past with another plugin, it turned out the API key changed, and instructions were provided for how to update it. I'm wondering if it could be something similar here.

I did do some digging in the error logs (GalaxyClient.log), and this is the exact error that is getting generated at the time after logging into Steam when it's trying to connect, prior to the "Offline - Retry" message :

2023-03-12 16:41:59.433 [Information][ (0)] [TID 22336][galaxy_client]: Login to 'steam' platform failed. Silent: false, storedCredentials: false, Step: , reason: ServiceTimeout.
2023-03-12 16:41:59.444 [Information][ (0)] [TID 22336][galaxy_client]: Scheduling problem report platform_dirty_disconnect (type external_integrations_failed).
2023-03-12 16:41:59.448 [Information][ (0)] [TID 22336][galaxy_client]: Did not find a value under the preference key 'previewBuildsEnabled' while reading.
2023-03-12 16:41:59.449 [Information][ (0)] [TID 22336][galaxy_client]: Plugin - pluginID/steam_ca27391f-2675-49b1-92c0-896d43afa4f8 will be set as offline.
2023-03-12 16:41:59.449 [Information][ (0)] [TID 7956][galaxy_client]: Sending problem report of type External-Platform-Dirty-Disconnect: {"Arguments":{"applicationType":"GOG Galaxy","clientInstanceId":"f43329ff-9a2e-46c3-9910-033ec1a76954","clientVersion":"2.0.60.2","detectedOsVersio n":"win10","isRunningOnWine":false,"os":"windows","osIdentification":"windows: Windows 10 10.0 (Build 19045)","platform":"steam","pluginId":"pluginID/steam_ca27391f-2675-49b1-92c0-896d43afa4f8","pluginVersion":"1 .0.2.0","reason":"ServiceTimeout","updateChannel":"master"},"ProblemReport":"External-Platform-Dirty-Disconnec t"}
2023-03-12 16:41:59.772 [Information][ (0)] [TID 17756][galaxy_client]: Successfully sent problem report 'platform_dirty_disconnect (type external_integrations_failed)'.

Same here. Hoping for a solution soon

the person that normally updated the code left and never came back...

One thing to point out, though - this likely is not GOG's direct responsibility, as the Steam integration is third party. Like with the Playstation integration, it's not really their code (more of an API), and they're not obligated to take responsibility for it.

I think it would be in their best interest to do so, and I tried reporting it to them through their ticketing system, but it may not even be in their wheelhouse to correct.

They seem to not care anymore about the galaxy's integration part, and since Galaxy takes its integrations from a trusted source online (maintained by FriendsOfGalaxy), which is now not updated anymore, we are in this state .

Unsure how it works but why would a company use a 'random' third party work for their commercial product. and cannot they take over and redo that work and make sure it works?

with free epic games, humble bundle giveaways and bundles, free steam, gog games, ubisoft etc. people have crap ton of stuff accross all platforms. Few times I randomly recommended Galaxy to manage it.

Now it will be back to Playnite.

One theory posted in the Reddit forums was GOG doesn't want direct involvement in third party APIs due to liability - someone even suggested that "FriendsOfGOG" was a cover for them to create the plugin while having some plausible deniability regarding who created it.

I'm not totally buying this, particularly the latter part - at this point it sounds like rumors or conjecture.

Same problem

same. hopefully see a fix soon

I'm having the same problem.

Also, I just checked the official page for the programs that GOG Galaxy is using for this feature,
and the code for these integrations haven't been updated since November 3rd of 2021.
So, chances are, unless a miracle work around can be found, this problem might never be fixed.

For reference, here's a link to that page...

github.com 888 /gogcom 888 /galaxy-integrations-python-api

*Just remove the spaces and the "888"s for the working link.

Good luck to us all.

That's only the API used by the integrations, this doesn't have to be updated to fix the Steam plugin (even if I would like to see some new features, as I'm an integration developer).
The maintainer of the Steam Integration disappeared from the net at the same time GOG stopped updating the API, so it was just a matter of time, and we were lucky it didn't break before. Even if some random user fixes the issue it can't be updated in galaxy since all the integrations are taken from FriendsOfGalaxy, which is no longer active, as I said before, and doesn't accept pull requests anymore.

It was fun until it lasted, I regret not joining earlier.

its time to move on, GOG Galaxy its a headshake, they sayed we can put all our games in the same plattaform, and in reality its only for gog, epic and xbox live. The rest its always problemas all the time, ubisoft failing all the time, steam have this now and happen other stuff in the past, Origin and other community integrations have problems time to time. So im done with gog galaxy. I instaled PLAYNITE and its far better than gog Galaxy, with themes and lots of costumization. GOG dont care about us, so i dont care about GOG. Im done.

Playnite is cool but it does not sync the playtime of ubisoft games and does not sync the games of the rockstar launcher ...