Posted October 11, 2009
melchiz: Brad can be blunt, but he is honest and fair.
You speak as if working for a bottom line is a bad thing. Would you rather the CEO of a software company totally disregard profits for the sake of appeasement? I would never trust my investment in a company (purchases are investments; in the case of software, you invest in the support infrastructure of the publisher to support new hardware and operating systems and help with other technical issues) with no mind for profit. Such a company would fail, and the investment would be for naught.
However, it is important that companies be mindful of their customers, even for the sake of profit. A business that routinely upsets its customers will fail, so good customer service is a profitable investment for most companies.
Fortunately, Brad is very passionate about gamers' rights, and he has his opinions on what these rights are. Your opinions differ on this matter, so I wouldn't label him as anti-consumer for that alone. If I had shared in your experience, I would likely dislike Stardock, for personal reasons. Regardless, I do not see how this isolated personal conflict should dissuade others from using Impulse.
You speak as if working for a bottom line is a bad thing. Would you rather the CEO of a software company totally disregard profits for the sake of appeasement? I would never trust my investment in a company (purchases are investments; in the case of software, you invest in the support infrastructure of the publisher to support new hardware and operating systems and help with other technical issues) with no mind for profit. Such a company would fail, and the investment would be for naught.
However, it is important that companies be mindful of their customers, even for the sake of profit. A business that routinely upsets its customers will fail, so good customer service is a profitable investment for most companies.
Fortunately, Brad is very passionate about gamers' rights, and he has his opinions on what these rights are. Your opinions differ on this matter, so I wouldn't label him as anti-consumer for that alone. If I had shared in your experience, I would likely dislike Stardock, for personal reasons. Regardless, I do not see how this isolated personal conflict should dissuade others from using Impulse.
Let's just say, we can agree to disagree, since I have seen forum posts vanish, and the gamers bill of rights altered, what 1 or 2 times at this point.
Post edited October 11, 2009 by Faithful