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General discussion (archive)Whats going on with my payment?(5 posts)(5 posts)
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Posted September 16, 2012
I just purchased the RPG collection that is on sale, it took $30 out of my bank but the items are still in the cart. Can some one tell me what's going on?
Posted September 16, 2012
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eminutia: I just purchased the RPG collection that is on sale, it took $30 out of my bank but the items are still in the cart. Can some one tell me what's going on?
Things can get dropped at times. Contact support, they have all the logs they need to rectify the situation, and are pretty quick on such matters.

EDIT: Oh, and check whether they also appear in your account page, it could just be a "cached cart".
Post edited September 16, 2012 by wpegg
Posted September 16, 2012
Nah they're not in my collection. .. man I would hate for this to ruin my experience on an otherwise amazing site.
Posted September 16, 2012
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eminutia: Nah they're not in my collection. .. man I would hate for this to ruin my experience on an otherwise amazing site.
It will be fine, drop a message to support, they'll probably fix it tomorrow morning.
Posted September 16, 2012
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eminutia: Nah they're not in my collection. .. man I would hate for this to ruin my experience on an otherwise amazing site.
Like wpegg said, please drop our Support department an email and we'll take care of it right quick :D.
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This is my favourite topic
Community
General discussion (archive)Whats going on with my payment?(5 posts)(5 posts)
(5 posts)