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General discussion (archive)Uploading DxDiag Report?(7 posts)(7 posts)
(7 posts)
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Posted November 28, 2014
I'm having flight stick issues with a game (B-17) and I'm trying to send a support ticket. I created the DxDiag report (any reason I shouldn't send this?) but when I click "Browse" and point it out to the support page, it's never added to my ticket. I am using the proper Upload link (there are two, it looks like the first one is for any files the user might want to include to help Support diagnose the problem).

Any idea why? Or is there a way to send the ticket without that file? Or even better, anyone here know of and want to help me solve the issue? ;)

Thanks!
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Posted November 28, 2014
Copy the contents here and just include the link in the ticket.
Posted November 28, 2014
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Ixamyakxim: I'm having flight stick issues with a game (B-17) and I'm trying to send a support ticket. I created the DxDiag report (any reason I shouldn't send this?) but when I click "Browse" and point it out to the support page, it's never added to my ticket. I am using the proper Upload link (there are two, it looks like the first one is for any files the user might want to include to help Support diagnose the problem).

Any idea why? Or is there a way to send the ticket without that file? Or even better, anyone here know of and want to help me solve the issue? ;)

Thanks!
I just tried creating and uploading a DxDiag file. Doesn't your file appear embedded below just like in my picture?
Attachments:
dxdiag.jpg (86 Kb)
Posted November 28, 2014
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toxicTom: Copy the contents here and just include the link in the ticket.
Any other ideas? I hate to think like this, but I'd rather not post what seems like the "lifeblood" of my computer up on a public site.
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Grargar: I just tried creating and uploading a DxDiag file. Doesn't your file appear embedded below just like in my picture?
That's what I expected to see (or something akin to it) but after I browse and either double click the file or click "Done" Explorer closes out but nothing ever shows up.
Posted November 28, 2014
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Ixamyakxim: That's what I expected to see (or something akin to it) but after I browse and either double click the file or click "Done" Explorer closes out but nothing ever shows up.
Does this happen on other browsers?
Posted November 28, 2014
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Grargar: Does this happen on other browsers?
Not sure - when I say "Explorer" I mean my actual windows file system / folder menu part.
Posted November 28, 2014
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Ixamyakxim: Not sure - when I say "Explorer" I mean my actual windows file system / folder menu part.
Is your Explorer's closing behaviour similar to when you upload a picture on GOG? If yes, I still suggest you try with another browser.
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This is my favourite topic
Community
General discussion (archive)Uploading DxDiag Report?(7 posts)(7 posts)
(7 posts)