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General discussion (archive)Unable to Purchase...(45 posts)(45 posts)
(45 posts)
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This is my favourite topic
Posted September 12, 2008
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Slybo: I never got a response from the support team but I tried to purchase again just now and it worked.

For those of you that are still having trouble try again with hyphens every 4 digits.
(every other site I've purchased from has never required the hyphens but it worked when I tried it here)

Ooooo....I'll try that out!
Posted September 12, 2008
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Slybo: I never got a response from the support team but I tried to purchase again just now and it worked.

For those of you that are still having trouble try again ana make sure to add hyphens every 4 digits when you enter your credit card numbers.
(every other site I've made a purchase from has never required the hyphens but it worked when I tried it here)

Nope, still get the red box on the secure code check....
Posted September 12, 2008
avatar
Slybo: I never got a response from the support team but I tried to purchase again just now and it worked.

For those of you that are still having trouble try again ana make sure to add hyphens every 4 digits when you enter your credit card numbers.
(every other site I've made a purchase from has never required the hyphens but it worked when I tried it here)

i didnt have to do that with any purchase :-/ i dont think it matters really
Posted September 12, 2008
avatar
Slybo: I never got a response from the support team but I tried to purchase again just now and it worked.

For those of you that are still having trouble try again ana make sure to add hyphens every 4 digits when you enter your credit card numbers.
(every other site I've made a purchase from has never required the hyphens but it worked when I tried it here)

I just tried that and it failed again.... I contacted support days ago, and yesterday they said they'd look in to the problem, haven't heard back since....
Posted September 12, 2008
avatar
Slybo: I never got a response from the support team but I tried to purchase again just now and it worked.

For those of you that are still having trouble try again ana make sure to add hyphens every 4 digits when you enter your credit card numbers.
(every other site I've made a purchase from has never required the hyphens but it worked when I tried it here)
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thesmack: Nope, still get the red box on the secure code check....

I'm having the same security code red box problem as well. Tried different browers and different operating systems. Nothin' much from support yet.
Posted September 12, 2008
Same security code red box problem here - come on GOG - this site is a great idea but if I can't get my card to work then what?
How about a PayPal option?
Posted September 12, 2008
This is totally what they get for designing the website on a Mac.....
Posted September 12, 2008
We're working to resolve this issue.
Sorry for any inconvenience caused.. we really want this to work for you.
Posted September 12, 2008
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Oldski: We're working to resolve this issue.
Sorry for any inconvenience caused.. we really want this to work for you.

No problem Oldski, that's what the beta is for.
I'd hand you the cold cash, but you know, Poland is kind of a long walk from Connecticut.
Posted September 12, 2008
Same security code problem here.
Credit card works fine, however I really don't want to be using it when I've got available funds on my debit card and would greatly prefer to use that over anything else (as the CC is more of an emergency card).
Sent an e-mail to support, glad to see they are working on it, the sooner the better because I wanted to buy a whole bunch of games this weekend =/
Posted September 12, 2008
Well shoot!
Now that I managed to make my first purchase and redeemed my free game coupon I tried to buy 3 more games and I'm having the same problems checking out that I was having before.
Posted September 12, 2008
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Oldski: We're working to resolve this issue.
Sorry for any inconvenience caused.. we really want this to work for you.
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Bowley: No problem Oldski, that's what the beta is for.
I'd hand you the cold cash, but you know, Poland is kind of a long walk from Connecticut.

Ha! I'm in connecticut, too!
I'm glad they are working on a fix!
Posted September 12, 2008
Hopefully it'll be fixed before this weekend, I've got about 4 games in my cart I'd love to spend all weekend playing :)
Posted September 12, 2008
Cross post
[url=]http://www.gog.com/en/forum/general/i_just_found_out_why_transactions_wont_work/0[/url]
Post edited September 12, 2008 by Slybo
Posted September 12, 2008
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Slybo: Cross post
[url=]http://www.gog.com/en/forum/general/i_just_found_out_why_transactions_wont_work/0[/url]

Except in my case, and I think everyone elses case in this thread, we can't even get to the point where our bank is even alerted to the fact we are trying to buy something.
I can't advance past the security code box part of the sale, so my bank has no idea I'm even attempting to make a purchase, unless that was your problem too? The sale isn't even being "attempted" because I can't even make a purchase, lol.
Basacially, GOG is telling me my security code is wrong, when I know it's right since Steam and Impulse have no problem with it =/
Post edited September 12, 2008 by Roufuss
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This is my favourite topic
Community
General discussion (archive)Unable to Purchase...(45 posts)(45 posts)
(45 posts)