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Now I had a few games gifted to me by a friend and in the email I got there was no gift redemption code/key just three dashes --- so making it so that I can't redeem the games and add them to my account, I messaged the person who gifted the games and told them to contact support since I wasn't sure if I could do it or not since they got me the games but it's just weird. Has anyone else had this happen?
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nocode2.png (84 Kb)
yep, happened to me, just contact support and they'll send you your keys
There's no code on the "REDEEM" button?
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Stooner: There's no code on the "REDEEM" button?
Yeah no code when you hit redeem just three dashes and so it comes up invalid code
The person who sent the codes should have them in their gifts page.
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mondo84: The person who sent the codes should have them in their gifts page.
Nope three dashes for them ---, doesn't matter I sent a message to support about it and I'm sure they did as well
GOG is out of gift codes? All possibilities used up?
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Ubivis: GOG is out of gift codes? All possibilities used up?
Noo! The Mayans were right! The world is going to end in 2012!!!
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DCT: Now I had a few games gifted to me by a friend and in the email I got there was no gift redemption code/key just three dashes --- so making it so that I can't redeem the games and add them to my account, I messaged the person who gifted the games and told them to contact support since I wasn't sure if I could do it or not since they got me the games but it's just weird. Has anyone else had this happen?
We are aware of the issue. You should be able to find your gift codes in "My Account" -> "Gifts" section. If you will still have any problems please contact support.
Post edited October 15, 2012 by Venom
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DCT: Now I had a few games gifted to me by a friend and in the email I got there was no gift redemption code/key just three dashes --- so making it so that I can't redeem the games and add them to my account, I messaged the person who gifted the games and told them to contact support since I wasn't sure if I could do it or not since they got me the games but it's just weird. Has anyone else had this happen?
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Venom: We are aware of the issue. You should be able to find your gift codes in "My Account" -> "Gifts" section. If you will still have any problems please contact support.
Just checked and nothing is there
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nothing.png (194 Kb)
Post edited October 15, 2012 by DCT
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DCT: Just checked and nothing is there
It will be listed on your friend's account page.
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DCT: Just checked and nothing is there
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Raze_Larian: It will be listed on your friend's account page.
Ohh, it sounded like he said to check mine
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mondo84: The person who sent the codes should have them in their gifts page.
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DCT: Nope three dashes for them ---, doesn't matter I sent a message to support about it and I'm sure they did as well
Your friend, the one who bought the gifts, will have the codes in his/her Gifts page.
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DCT: Nope three dashes for them ---, doesn't matter I sent a message to support about it and I'm sure they did as well
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mondo84: Your friend, the one who bought the gifts, will have the codes in his/her Gifts page.
I kinda got that from the last post, well hopefully the return my email and can get the code. Honestly I would think it would of been easier to just send a new email with the code then again it depends on how the system works..
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DCT: Ohh, it sounded like he said to check mine
The gift code will be visible on the account of the person that purchased the gift code.
Post edited October 15, 2012 by Venom