Taleroth: Oh, and people who bought the game get a free hat.
gyokzoli: Do you know what hat?
'
Proof of Purchase'
TheJoe: I'm happy to see this go free-to-play. This isn't the kind of service I'd expect for a paid game. It's been changed radically and for the worst.
Arguable. I still play and have fun after all these years. You either dislike the changes and get left behind or simply embrace them and continue enjoying yourself.
I'm sure I'll manage to enjoy myself with the new weapons as well.
As for the service as a whole. With all the 'free' support and patching this game has gotten it puts it miles above probably any other shooter. Sure, a lot of it was hats but this game has also had a continuous influx of weapons, balance changes, fixes, new maps etc, none of which you were asked to fork over more money for.