Posted April 23, 2012
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Fifeldor
Master
Registered: Oct 2010
From Greece
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Psyringe
Vagabond
Registered: Sep 2011
From Germany
Posted April 23, 2012
"Awesome" isn't exactly the term I'd use when a company with zero regard for its customers deigns to implement a minimum of safety, by adding a feature that should be a given in any sensible marketplace from the get-go ... but yeah, it's definitely a (baby-)step in the right direction.
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Elenarie
@tweetelenarie
Registered: Sep 2008
From Sweden
Posted April 23, 2012
And this is supposed to make things better, how exactly?
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Fifeldor
Master
Registered: Oct 2010
From Greece
Posted April 23, 2012
Well, obviously this bit of news isn't for people who fundamentally do not like using Steam or who want to finish all of their games and abandon their account.
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Foxhack
Fuzzball
Registered: Sep 2008
From Mexico
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Gersen
New User
Registered: Sep 2008
From Switzerland
Posted April 23, 2012
The day that would be written in the EULA along with clear information about the "illusive" sunset patch (and mention that those parts of the EULA won't change any time they feel like it) THAT would be somewhat "awesome", here it's not that much different from what Origin is doing.
Post edited April 23, 2012 by Gersen
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Psyringe
Vagabond
Registered: Sep 2011
From Germany
Posted April 23, 2012
It means that if Steam deems you worthy of punishment (which they may still do for reasons they still don't even need to tell anybody, because such basic customer rights get forfeited by signing up), you will not lose all the games you purchased so far. As I said, it _should_ be a given in any sensible marketplace that a service provider can't lock you out of things you bought for reasons that it doesn't even tell anybody, but apparently the gaming market isn't particularly sensible. In any case, if Steam indeed starts to gracefully let customers keep the products they paid good money for, then that _is_ a (however small) improvement.
Post edited April 23, 2012 by Psyringe
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OldFatGuy
Old Fat User
Registered: Nov 2008
From United States
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bazilisek
gone
Registered: Oct 2009
From Czech Republic
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Fifeldor
Master
Registered: Oct 2010
From Greece
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ZPavelZ
GOGRULZ
Registered: Feb 2012
From Russian Federation
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OldFatGuy
Old Fat User
Registered: Nov 2008
From United States
Posted April 23, 2012
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LOL, for some reason I'm in a "what the hell else is going to go wrong" frame of mind lately. I can't imagine why.
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Psyringe
Vagabond
Registered: Sep 2011
From Germany
Posted April 23, 2012
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What are reasons for locking people out of Steam?? Is one lack of use???
It's not exactly clear what causes Steam to disable (or now, apparently, restrict) accounts. There are reports of people who had their accounts disabled because Steam suspected them of trading games across region borders, and there are also reports of people being locked out of their games for being too outspoken in Steam's forums. Proponents and critics of Steam are debating heavily whether these actions were justified (some claim that they didn't even happen), and it's hard to get any solid facts. The problem remains though that Steam _can_ take all your games away from you whenever it pleases them, it's in the terms of service that you agreed to when you signed up. You should really read such stuff. :) However, they are now apparently at least switching to a more customer-friendly practice, which is good (though it would be better if they'd actually write this practice into their terms of service; currently there's not much of safety gained for the customers, since Steam could change their practice back to disabling accounts whenever they want).
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Pheace
New User
Registered: Jul 2010
From Netherlands
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bazilisek
gone
Registered: Oct 2009
From Czech Republic
Posted April 23, 2012
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But you are right, the topic of Steam bans is a very complicated one. I'm not actually aware of any reasonably well documented case of permanent banning that would not be caused by something wrong the user in question did, but there definitely were cases of accounts that were automatically blocked for a relatively long period of time just because PayPal messed up a card transaction or stuff like that. It's good to see Valve taking steps in the right direction; this has always been the most questionable aspect of the service.
EDIT: Damn you, fellow Gabe Defender!
Post edited April 23, 2012 by bazilisek