Pheace: Same thing as when his HD would fail or his mouse would break or something like that I guess? Focus on more important things, like having more disposable income, or food on the table.
Nope, not even close to the same thing.
In that case, it's HIS equipment failing, thus s/he can fix it or not play the games s/he purchased. In the case of someone not having internet access and Steam's software develop's a "problem," yet the owner's machine is perfectly capable of playing the games s/he purchased, then that's wrong, and should be unacceptable to consumers (gamers are consumers).
However, in today's 'everyone is for themselves" world, consumers have no interest in acting together in their best interests, they'd rather not give a shit as a long as they're ok.
This phenomena is not limited to consumers either. Labor has been heading down this same road for decades in my country, with the expected results. (Wealth distribution is at an all time high and productivity gains go entirely to the owners with the workers realizing nothing in real terms. Gee, really? You don't say?? Workers no longer behave together in their own interest and now are losing out?? Who could have predicted.....)
The sad part is, the workers (and consumers) probably deserve it for being so damn stupid.