Miaghstir: I'd say this is often true for Windows as well, with the added caveat that most users wouldn't even think to visit a forum, or have enough knowledge to troubleshoot the computer themselves.
Gundato: And those users will magically do this with Ubuntu?
No, I'm not saying Ubuntu problems are easier to solve. Those with no knowledge beyond "click Firefox/Explorer/Safari to open the internet" will always have a hard time when the computer decides to fuck with them, no matter which system they use. It's simply so that most of that category of users currently use Windows (often because Windows is the most common overall, so they feel secure having a logo they recognise on the desktop), some use Mac OS and very few of them use Linux because there's a rumor about it that it's difficult to use also because Linux is pre-installed on very few computers so it currently requires an active choice that such users do not have the required knowledge to make.
Gundato: Seriously, it doesn't take much thought to agree that it is generally easier to fix a Windows screw-up/glitch/hiccup than an Ubuntu one.
I don't agree. Given the similar knowledge of each system, a user will have an equally hard/easy time solving the problems that occur. Of course, if the user knows Windows but not Ubuntu/Linux, he'll be able to fix the Windows problem easier, the reverse is also true.