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General discussion (archive)Sound Gone(21 posts)solved(21 posts)solved
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This is my favourite topic
Posted August 26, 2013
Something went awry with me sound.

Was working fine yesterday. Turned on the computer today, and realtek audio manager started constantly plugging/unplugging my headphones. I restarted the computer and now my realtek audio manager is missing completely. There's a folder in program files, but that's it. So the sound is gone.

I've tried reinstalling drivers - didn't help.

This is how my Sound section looks in the device manager, if I'm not mistaken there should be one more with a different name.

When I check my system devices, this seems to be there, not even sure is that alright. Looks alright.

Anyone else have a similar problem and is my sound card fucked?

EDIT: Hell, it's even enabled in the startup tab.
Post edited August 26, 2013 by Profanity
This question / problem has been solved by darkplanetarimage
Posted August 26, 2013
1 - you can try this
http://windows.microsoft.com/en-us/windows/tips-fixing-common-sound-problems#tips-fixing-common-sound-problems=windows-vista
download that from microsoft

2 - also a troubleshooter
http://windows.microsoft.com/en-us/windows7/Open-the-Playing-Audio-troubleshooter
Post edited August 26, 2013 by darkplanetar
Posted August 26, 2013
The pictures look normal, i have the same multiple entries.
Really doubt it is bad hardware, and that the solution is in software. Try a rollback perhaps if it is available to a few days ago.

You said you reinstalled the drivers, how about realteak audio manager?
Post edited August 26, 2013 by lugum
Posted August 26, 2013
avatar
darkplanetar: 1 - you can try this
http://windows.microsoft.com/en-us/windows/tips-fixing-common-sound-problems#tips-fixing-common-sound-problems=windows-vista
download that from microsoft

2 - also a troubleshooter
http://windows.microsoft.com/en-us/windows7/Open-the-Playing-Audio-troubleshooter
Nope, that didn't help.

and [url=http://i.imgur.com/SIdulXf.png]This are the problems. Not just sound not coming out.
avatar
lugum: The pictures look normal, i have the same multiple entries.
Really doubt it is bad hardware, and that the solution is in software. Try a rollback perhaps if it is available to a few days ago.

You said you reinstalled the drivers, how about realteak audio manager?
There's only one thing I could reinstall - Realtek High Definition Audio Driver, there was nothing else Realtek related.
Post edited August 26, 2013 by Profanity
Posted August 26, 2013
check the service windows audio on win 7
start -> type "services.msc" - go to Windows Audio /propeties /set it to automatic / restart the service
is it's stopped select /disabled -select automatic
Posted August 26, 2013
This is my Realtek folder, by the way. None of these launch anything.
avatar
darkplanetar: check the service windows audio on win 7
start -> type "services.msc" - go to Windows Audio /propeties /set it to automatic / restart the service
is it's stopped select /disabled -select automatic
Did that a couple of times. No results.
Post edited August 26, 2013 by Profanity
Posted August 26, 2013
Hmm. Did you try rebooting with nothing connected to your sound jacks? If not, try that.

Also it seems that the Nvidia software is conflicting with your Realtek install. I just went through this when I installed a new NIC card.

Go through each entry in your device manager, right click it, and click on "Scan for changes" or something like that. Especially do that for the one with two entries.

It should automatically reinstall your sound from Microsoft's driver list. Also, if you know what model of Realtek chip it is, you can manually install the driver from the driver install panel by selected "Choose from list" and then selecting "Sound" and then selecting the Realtek model.

What concerns me is why you have 4 nvidia entries when you use a Realtek chip - did you install Nvidia chipset drivers recently? You may want to uninstall the Nvidia sound drivers through control panel, which I'm 99% confident are just chillin' there.

Hope this helps! I'm certainly not the techiest, but this is what I would do.
~Cym
Posted August 26, 2013
scan hardware changes in device manager and that go to windows updates, if he finds some driver install that

also might want to check the cables, the sound card if it's really properly inserted, check for dust also...
Post edited August 26, 2013 by darkplanetar
Posted August 26, 2013
Here's another link with some things to try/check (if you haven't already):

http://askville.amazon.com/detrmining-sound-card-computer/AnswerViewer.do?requestId=1993006

I hate when crap like this happens, best of luck, hope you can get it sorted out without too much frustration bro
Post edited August 26, 2013 by Zoltan999
Posted August 26, 2013
You might also want to check if it is still enabled in bios.
Posted August 26, 2013
I might be wrong, but I believe NVIDIA High Definition Audio is actually the audio that is output through DVI/HDMI when you connect a TV or similar through your video card. Windows treats it as a separate audio device.
Post edited August 26, 2013 by jamyskis
Posted August 26, 2013
boot a live linux cd/dvd is you have sound it's software clearly from inside windows 7
Posted August 26, 2013
avatar
darkplanetar: boot a live linux cd/dvd is you have sound it's software clearly from inside windows 7
That's also an idea, and also open up a terminal from there and use the lspci command to see if the sound chipset is even recognised.
Posted August 26, 2013
avatar
CymTyr: Hmm. Did you try rebooting with nothing connected to your sound jacks? If not, try that.

Also it seems that the Nvidia software is conflicting with your Realtek install. I just went through this when I installed a new NIC card.

Go through each entry in your device manager, right click it, and click on "Scan for changes" or something like that. Especially do that for the one with two entries.

It should automatically reinstall your sound from Microsoft's driver list. Also, if you know what model of Realtek chip it is, you can manually install the driver from the driver install panel by selected "Choose from list" and then selecting "Sound" and then selecting the Realtek model.

What concerns me is why you have 4 nvidia entries when you use a Realtek chip - did you install Nvidia chipset drivers recently? You may want to uninstall the Nvidia sound drivers through control panel, which I'm 99% confident are just chillin' there.

Hope this helps! I'm certainly not the techiest, but this is what I would do.
~Cym
Right, so I did all you suggested and this is what changed:

http://i.imgur.com/BcULxZ6.png
http://i.imgur.com/aaBbvcn.png
http://i.imgur.com/tmHWAun.png

Doesn't recognize when headphones are plugged in.

Oh, and this: http://i.imgur.com/3oKfDqR.png
Post edited August 26, 2013 by Profanity
Posted August 26, 2013
try the other suggestions so we know what steps you did take
if you have a laptop the nvidia sound drivers worked
Post edited August 26, 2013 by darkplanetar
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General discussion (archive)Sound Gone(21 posts)solved(21 posts)solved
(21 posts)solved