Posted December 29, 2013
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I think they may also employ some sort of stats tracking and matchmaking on their end, but that doesn't mean they couldn't allow players who have no desire for superfluous features such as those to use their own servers instead.
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This is likely done for the reasons you mention, and yes it's a bit silly since the single player portion is still DRM-free - unless the focus and gameplay value is put into the multiplayer portion, i.e. the single player portion is rather negligible and of low value to bother with.
If the answer is "yes", then the previous couple of lines of my comment apply even more.
Regarding the support ticket - I think you'll get a fairly clear reply, but if it's a sales rep that responds, expect some of the usual PR talk as well, it's in their nature and job description, they can't help it ;-P
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When some claim that DRM like Steam is ok because "everyone has Steam" or "everyone has internet so who cares" or similar arguments, I feel they are missing the point of why DRM (account-based DRM in particular) is a problem. This point was made very clear a couple of years ago when Valve made a controversial update to their subscriber agreement that took away their customers' right to sue for damages.
Regardless of how you felt about that particular update, the problem is that if you didn't consent to Valve's new policy, you had to forfeit ever being able to play any game in your Steam library again, with no refund given. That is why this type of DRM is unacceptable to me, because publishers can update their terms whenever they like, adding whatever abusive clause suits their fancy, and if you don't like it then however many tens or hundreds or thousands of dollars you've spent with that company goes down the toilet.
Post edited December 29, 2013 by ThreeSon