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General discussion (archive)Purchasing problem(17 posts)(17 posts)
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This is my favourite topic
Posted May 30, 2014
I'm having problems making a purchase. The square on the right of the game page contains where one would normally add to cart, wishlist or direct purchase has nothing but a rotating circle in it. Anyone know what is going on?
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Posted May 30, 2014
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lexluthermiester: I'm having problems making a purchase. The square on the right of the game page contains where one would normally add to cart, wishlist or direct purchase has nothing but a rotating circle in it. Anyone know what is going on?
Ctrl+F5 and deleting cookies don't help?
Posted May 30, 2014
I'd say shut down your computer (or reset your router) wait 5 minutes and try again. Sometimes the issue seems to be with the provider, and resetting the connection works.

If it doesn't, then Ctrl-F5 (to force a refresh) might be the way to go. Good luck.
Posted May 30, 2014
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TwoHandedSword: I'd say shut down your computer (or reset your router) wait 5 minutes and try again. Sometimes the issue seems to be with the provider, and resetting the connection works.

If it doesn't, then Ctrl-F5 (to force a refresh) might be the way to go. Good luck.
Nope didn't work, but using a different browser did. Palemoon[a Firefox variant] works, but Firefox itself doesn't? Seems hinky...
Posted May 30, 2014
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TwoHandedSword: I'd say shut down your computer (or reset your router) wait 5 minutes and try again. Sometimes the issue seems to be with the provider, and resetting the connection works.

If it doesn't, then Ctrl-F5 (to force a refresh) might be the way to go. Good luck.
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lexluthermiester: Nope didn't work, but using a different browser did. Palemoon[a Firefox variant] works, but Firefox itself doesn't? Seems hinky...
Is your browser fully updated then? It looks like some of the older versions.
Posted May 30, 2014
I'd say it's because of disabled JavaScript.
E: but on the second thought I'm not so sure...
Post edited May 30, 2014 by InkPanther
Posted May 30, 2014
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lexluthermiester: Nope didn't work, but using a different browser did. Palemoon[a Firefox variant] works, but Firefox itself doesn't? Seems hinky...
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zeffyr: Is your browser fully updated then? It looks like some of the older versions.
The newest version is 29.0.1. I'm using 28.0 It's not like it's that old and I'm not updating again until they bring back the back and forward buttons in the menu bar, among a few other things
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InkPanther: I'd say it's because of disabled JavaScript.
E: but on the second thought I'm not so sure...
Javascript is enabled and working for other sites. This is a GOG.com only problem.
Post edited May 30, 2014 by lexluthermiester
Posted May 30, 2014
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lexluthermiester: ...
Javascript is enabled and working for other sites. This is a GOG.com only problem.
Still, I can recreate your problem by disabling it in NoScript.
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Posted May 30, 2014
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lexluthermiester: ...
Javascript is enabled and working for other sites. This is a GOG.com only problem.
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InkPanther: Still, I can recreate your problem by disabling it in NoScript.
I'm using NoScript in both FF and Palemoon and GOG is whitelisted in both. I wonder if NoScript itself is the issue?
Posted May 30, 2014
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InkPanther: Still, I can recreate your problem by disabling it in NoScript.
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lexluthermiester: I'm using NoScript in both FF and Palemoon and GOG is whitelisted in both. I wonder if NoScript itself is the issue?
It could be. You could try disabling the addon or creating a new profile to check it.
Post edited May 30, 2014 by InkPanther
Posted May 30, 2014
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lexluthermiester: ...
Javascript is enabled and working for other sites. This is a GOG.com only problem.
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InkPanther: Still, I can recreate your problem by disabling it in NoScript.
Just tried reverting FF back to 27.0.1 and the issue goes away. This seems to be a problem with FF version 28.0
Posted May 30, 2014
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InkPanther: Still, I can recreate your problem by disabling it in NoScript.
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lexluthermiester: Just tried reverting FF back to 27.0.1 and the issue goes away. This seems to be a problem with FF version 28.0
If you say so. But I'd blame some random error or bug (either in NoScript or in profile files) independent from version of FF.
Posted May 30, 2014
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lexluthermiester: Just tried reverting FF back to 27.0.1 and the issue goes away. This seems to be a problem with FF version 28.0
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InkPanther: If you say so. But I'd blame some random error or bug (either in NoScript or in profile files) independent from version of FF.
That could be. Doesn't seem logical though...
Posted May 30, 2014
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InkPanther: If you say so. But I'd blame some random error or bug (either in NoScript or in profile files) independent from version of FF.
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lexluthermiester: That could be. Doesn't seem logical though...
Still, I would launch Firefox with a fresh profile to see if the problem is due to something in your profile (add-on, bugged setting, or whatnot).
Posted May 30, 2014
I had the same problem. I can clearly see that because just like when I had the problem you are missing the login link next to the support link on the top of the page.

That happens when Firefox somehow screws up your config while updating.

Solution: Uninstall FIrefox. Important: Let it delete your config when uninstalling. Then download and install the latest Firefox.

After doing so GOG will work as it should.
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Community
General discussion (archive)Purchasing problem(17 posts)(17 posts)
(17 posts)