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General discussion (archive)Problem Redeeming GIft Code(26 posts)(26 posts)
(26 posts)
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Posted February 05, 2013
I recently received a gift of Neverwinter Nights 2 from my friend for my birthday, but can't seem to redeem the code. I type it into the code box and click "Continue" and it hangs for however long I stay on the page. The same thing happens when I click the link given to me in my email. What am I doing wrong? I've tried in both Chrome and IE with no luck.
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redeemprob.png (15 Kb)
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Posted February 05, 2013
Sometimes it also doesn't work for me, so I just reload one or two times and try again...

Try reloading and wait until full load..
Post edited February 05, 2013 by Stooner
Posted February 05, 2013
It should work fine as is so long as you have all 16 characters. My only suggestion is to try different browsers or wait a while and try again. If you still can't get it to work, contact one of the blue names with your code, they should be able to put the game into your shelf and bypass the gift redemption process.
Posted February 05, 2013
I'm having the same damn problem and it's driving me up a wall! I've tried FireFox, Opera, and Internet Explorer to rule out browser issues and it doesn't matter how many times I reload the page, it just keeps on hanging. ><' Both myself and my fiancee (who gifted me a game today) have contacted GOG about the hang, but nothing after nine hours...
Posted February 05, 2013
Hey, I just tried a code and it also didn't work...



same thing:
http://i.imgur.com/HuIAvKE.png
Post edited February 05, 2013 by Stooner
Posted February 05, 2013
Maybe it's a problem with their servers today. I'll try again tomorrow and see if it works.

EDIT: @Stooner: You might want to cover your code...
Post edited February 05, 2013 by jonnybmackin
Posted February 05, 2013
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Stooner: Hey, I just tried a code and it also didn't work...

same thing:
http://i.imgur.com/HuIAvKE.png
Ooooh, can I have that game? Please? (You should probably unpost that code. Just saying.)
Posted February 05, 2013
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jonnybmackin: Maybe it's a problem with their servers today. I'll try again tomorrow and see if it works.

EDIT: @Stooner: You might want to cover your code...
Gaaaah... I forgot!


nah, is not working anyway... ;p
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ggf162: Ooooh, can I have that game? Please? (You should probably unpost that code. Just saying.)
You don't even know what game it is... ;p
Post edited February 05, 2013 by Stooner
Posted February 05, 2013
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jonnybmackin: Maybe it's a problem with their servers today. I'll try again tomorrow and see if it works.

EDIT: @Stooner: You might want to cover your code...
avatar
Stooner: Gaaaah...

nah, is not working anyway... ;p
avatar
ggf162: Ooooh, can I have that game? Please? (You should probably unpost that code. Just saying.)
avatar
Stooner: You don't even know what game it is... ;p
Hehehe I know, but free games, right?
Posted February 05, 2013
The curious thing is, if you put more (or less) than 16 characters, the code will work (invalid, but works.. ;p)
Posted February 05, 2013
avatar
jonnybmackin: Maybe it's a problem with their servers today. I'll try again tomorrow and see if it works.

EDIT: @Stooner: You might want to cover your code...
avatar
Stooner: Gaaaah...

nah, is not working anyway... ;p
avatar
ggf162: Ooooh, can I have that game? Please? (You should probably unpost that code. Just saying.)
avatar
Stooner: You don't even know what game it is... ;p
sometimes this happens to me too load another tab and then Try looking in your games tab in the second tab worked for me?!?
Post edited February 05, 2013 by fr33kSh0w2012
Posted February 05, 2013
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fr33kSh0w2012: sometimes this happens to me too load another tab and then Try looking in your games tab in the second tab worked for me?!?
No, doesn't work either...
Posted February 05, 2013
This has been occurring for me for the last 18 hours or so (I tried last night and can't redeem one).
I logged a ticket with support and am awaiting a response.

I have tried under Windows and OSX, using Firefox, Chrome, IE and Safari.

Must be on GOG's end.
Posted February 06, 2013
Same here, not working.
Posted February 06, 2013
Good to know it's not my ineptitude causing the problem.
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Community
General discussion (archive)Problem Redeeming GIft Code(26 posts)(26 posts)
(26 posts)