As a business you do have to have a core set of repeat/regular customers on your books to keep the business stable and from there add new customers.New customers could easily be one off customers. Which wouldn't add to your customer base. New customers are important for a company to grow, but equally as important are your existing members/customers - they provide the company with a steady flow of income - repeat purchases.

While I will wait for a price drop due to already having a retail copy of the game, I must admit that if I hadn't, I would have bought the game here already. To support GOG as a company, to support the DRM-free cause, and because I'm a sucker for soundtracks and artwork. Heck, I've bought Earthworm Jim here because of the soundtrack alone.

I completely agree with you, but unfortunately we live in a time where the videogame industry forces you to deal with some kind of DRM if you want to play recent games, and where the public doesn't care about it. They don't care about their dependency on Steam/Origin/whatever (and even defend them), they don't care about having to be online to play a game, etc... We actually need to fight back and show them that it's all a waste of time and that a game sells even without protection.

This doesn't make much sense. They compete with the other portals on any game GOG has that is shared among those portals. That percentage was already increasing among the older games as publishers are releasing their older games on other portals as well (D&D Master edition on Steam soon for instance, and GG etc), but now that percentage will go up even faster with the Indie games, which classics or not, are also more often than not on the other portals already.
I assume you were being sarcastic anyway but only an idiot would think he 'need'ed that for new games :)

Wow! I have not kept up with this thread,but I wanted to thank everyone for contributing their points.

I want to say after reading the majority of the thread I want to rebuttle and defend my original point:

GoG is not doing me a favor by removing DRM and making games windows 7 compliant. If they did NOT do this, they would not have a market to SELL to. I still believe they need to price far more competitively as digital distribution has very little overhead. You can make just as much money if not more by pricing lower and selling more. When you sell many copies of games and you have a service with many people, you tend to build communities that see what friends play and sometimes buy a game during a sale or full price to join in a multiplayer game in the moment.

Again, I am not knocking GoG, I think its great what they are trying to do. I am stating CURRENTLY none of the games greatly interest me, but there are some old games I am hoping they get around to and add which I will happily purchase.

And yes, some indie games BRAND new sometimes come out on sale and can be in the $5 range(which includes as low as $3 as stated earlier). Some of the most played games in my steam library are those cheap indie games who, surprisingly become such great sellers that they make record breaking profits.

To me, paying over $5 for a game that is so old it has to be 'reconfigured' to work when I can help an indie game who makes a fun game instead, for a comparable price, well that is the gripe I am having. Hopefully this makes my point clearer and thank you again for sharing!