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Help tiem now.

I won an auction over ebay (Corsair 850 HX) and the buyer offered payment as pay option. I usually pay immediatly when paypal is offered like on this case.
But just 5-10 min later the seller told me over ebay to NOT PAY OVER PAYPAL, since his account became "non-existent". Which he didn't mention in his description, he just made a miserably non-printed note to "transfer payment".
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I saw on my paypal account that the payment was still open because it couldn't idendity the address. So I cancelled it.
Well, now Paypal has put my 70€ "Temporary retention" (I am not sure if that's the English equivalent for "Vorübergehende Einbehaltung").
Okay, so, does that retention thing take fast or am I in the infamous paypal limbo where I won't get the money back?
Or do I have to contact support about it and urge them to gimmie back my money?
Post edited February 18, 2012 by Tantrix
This question / problem has been solved by nagytowimage
I'm not sure what stornated means, but I suspect you're in this situation. So basically it believes that you have traded goods to yourself, and are not trustworthy (because you bought an electronic item).
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wpegg: I'm not sure what stornated means, but I suspect you're in this situation. So basically it believes that you have traded goods to yourself, and are not trustworthy (because you bought an electronic item).
Sorry I meant "cancel"
Dude, he's likely trying to scam you. If his account doesn't exist anymore it probably means he had it suspended for ripping people off, or it's in negative balance because of a chargeback (someone got their money back and his balance was left negative.)

As for the payment, yeah, it's very likely on temporary hold while PayPal checks stuff out.
Post edited February 18, 2012 by Foxhack
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Foxhack: Dude, he's likely trying to scam you. If his account doesn't exist anymore it means he had it suspended for ripping people off.
I hope not, he gave me his transfer details over ebay.
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Foxhack: Dude, he's likely trying to scam you. If his account doesn't exist anymore it means he had it suspended for ripping people off.
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Tantrix: I hope not, he gave me his transfer details over ebay.
Oh wait. You're not forced to pay through PayPal like the rest of us.

Eh... then he's likely not trying to scam you then. Just let him know payment may take a while because of the PayPal issue.
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Tantrix: I hope not, he gave me his transfer details over ebay.
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Foxhack: Oh wait. You're not forced to pay through PayPal like the rest of us.

Eh... then he's likely not trying to scam you then. Just let him know payment may take a while because of the PayPal issue.
Could be, or it could be that he's going to use the details to suck the account dry. That's been known to happen. It shocks me how comfortable Europeans are with transfers of that sort.

Paypal has a record of taking payments and refusing to give them either to the intended recipient or the person sending the money. I don't think that's going to happen in Germany as Paypal is regulated as a bank over there, but for those of us in the US, they don't have any particular obligation to act in a timely manner. Because clearly agreeing to abusive practices because it's the only method of payment available constitutes a waiver of ones rights.
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hedwards: Could be, or it could be that he's going to use the details to suck the account dry. That's been known to happen. It shocks me how comfortable Europeans are with transfers of that sort.
Transfers of what sort?
DO NOT deal with people without a valid PayPal account. PP is a requirement to sell on eBay and if there are problems with his PP account there will be problems with his eBay account as well as technically PP and eBay are the same company.
PP is the only payment option where you get a buyer protection.

You will get your money back, however I don't know how long it can take to release it. Your best bet is to ring them and ask all the questions to the helpdesk guy. As useless as they are they should at least give you the reason for holding your funds and some time frames for releasing them.
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hedwards: Could be, or it could be that he's going to use the details to suck the account dry. That's been known to happen. It shocks me how comfortable Europeans are with transfers of that sort.
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wpegg: Transfers of what sort?
Bank transfers. There's all sorts of ways for them to go wrong, and there isn't a whole lot that can be done to fix it if things go wrong. Granted I'm used to being charged a lot of money for them, but still, it astonishes me how much faith people have in them. At least with checks it's a little bit of a challenge to get the signature.
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nagytow: DO NOT deal with people without a valid PayPal account. PP is a requirement to sell on eBay and if there are problems with his PP account there will be problems with his eBay account as well as technically PP and eBay are the same company.
PP is the only payment option where you get a buyer protection.

You will get your money back, however I don't know how long it can take to release it. Your best bet is to ring them and ask all the questions to the helpdesk guy. As useless as they are they should at least give you the reason for holding your funds and some time frames for releasing them.
It's not the same on all countries, I think non-English speaking countries have better rules that protect their users, because eBay has no choice but to comply with them or else.
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hedwards: Bank transfers. There's all sorts of ways for them to go wrong, and there isn't a whole lot that can be done to fix it if things go wrong. Granted I'm used to being charged a lot of money for them, but still, it astonishes me how much faith people have in them. At least with checks it's a little bit of a challenge to get the signature.
It must work differently in America. In the UK to perform a transfer to a bank account you need the account number, and the sort code. Neither of these things give anyone access to the account, they simply identify it. The only risk with a direct transfer is that you incorrectly enter either the details (thus potentially paying some random person), or the amount (in which case you're dependent on the recipient to return the money). There's no significant danger in providing such account details.
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hedwards: Bank transfers. There's all sorts of ways for them to go wrong, and there isn't a whole lot that can be done to fix it if things go wrong. Granted I'm used to being charged a lot of money for them, but still, it astonishes me how much faith people have in them. At least with checks it's a little bit of a challenge to get the signature.
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wpegg: It must work differently in America. In the UK to perform a transfer to a bank account you need the account number, and the sort code. Neither of these things give anyone access to the account, they simply identify it. The only risk with a direct transfer is that you incorrectly enter either the details (thus potentially paying some random person), or the amount (in which case you're dependent on the recipient to return the money). There's no significant danger in providing such account details.
That might be how it is here, but when you have to pay $30 a wire for international and only $10 for a domestic wire it tends to be more than what people can afford.

Additionally, if something does go wrong, you don't get your money back easily. In this case I'd be somewhat worried about the possibility of the money being removed from the account after it's transferred.

PayPal and eBay really to be avoided at all times. They just have their own scams they engage in on top of the ones that one might encounter from users.
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hedwards: In this case I'd be somewhat worried about the possibility of the money being removed from the account after it's transferred.
Sorry, you've confused me again, If it's been transfered, how would it then be removed?
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wpegg: The only risk with a direct transfer is that you incorrectly enter either the details (thus potentially paying some random person), or the amount (in which case you're dependent on the recipient to return the money).
I think those things can be worked out with the bank, assuming the person hasn't withdrawn the money yet.
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hedwards: Additionally, if something does go wrong, you don't get your money back easily. In this case I'd be somewhat worried about the possibility of the money being removed from the account after it's transferred.
How? Or, what do you mean, exactly?
Post edited February 18, 2012 by kavazovangel