hedwards: By your own admission you weren't going to be a customer anyways. Why precisely should they care about you?
Gersen: That's a very silly comment, it doesn't matter if he paid 1$ or 1000$ in the end he was still a customer, if they considered that 1$ wasn't enough to provide basic customer service they shouldn't have made this offer in the first place.
It's not silly in the slightest bit. If he's that off put by that one detail it's pretty clear that they wouldn't have made any money off his business regardless of how good the service was. The whole notion that the customer is always right really doesn't apply in all situations. Many stores don't provide the ability to remove ones credit card details at all.
Ultimately, this isn't basic customer service at this time.
hedwards: I take it you don't buy many games these days because that's not really that much different from Steam, except that you're guaranteed to have access for those 3 years.
Gersen: No that doesn't guarantee anything, if the service die or if they lock your account you still lose everything, three years or not. At the very least with Steam you can always use cracks, something you don't have the leisure to do with OnLive games.
I've covered that in the past, doing that is a felony in the US, you might as well just pirate the copy. I realize that there's plenty of trolls out there, but at the end of the day, it's a much stronger guarantee than what you'll find anywhere else.
Including cracks is really not a point in Steam's favor, you might as well just download the entire game illicitly if you're going to stoop to that level. No guarantees that the game will even run at that point though, it's hardly unheard of for Steam games to not run on new hardware.
It's a service, I take it that you don't need it, but the play pass is a hell of a good deal. I personally don't buy games from them, but all this paranoia being applied unevenly is just pathetic. Steam has abused it's position in the past and you're whining about specific limitations in the technology which are ultimately somewhat less evil than the competition. Or the possibility that onLive will abuse its agreement in the future. I'm not aware of them doing so up until now, and I'll reevaluate if that comes to pass in the future.
The service does have limitations, but let's get real. You save a bunch of money by not having to buy a new console for a few AA games, ultimately if they do go tits up at 3 years you've still saved enough money to buy the games again at a heavy discount. I'm sure for people that buy all of the current releases it's not a good deal, but those people were never the target audience in the first place.
The only situation where I can see it being as bad as you seem to think it is would be if the service goes out of service a few months after you buy a game, in which case you would be legitimately screwed.
hedwards: By your own admission you weren't going to be a customer anyways. Why precisely should they care about you?
I take it you don't buy many games these days because that's not really that much different from Steam, except that you're guaranteed to have access for those 3 years. GOG is largely the odd man out here, except that I do think that at some point they'll be dropping support for XP. Although, I'm not sure what that's really going to mean as much of their catalog consists of games running in dosbox anyways.
Whitewraith: I know eventually even steam games will get outdated and I am ok with that. I have some win 95 pc games I cant play anymore. I was going to use Onlive if they had some good deals but I guess for me having to have a credit card on file or close my account pushed me toward my decision of not using them at all. in a few years when my 360 dies, I do not plan on replacing it so I am in the market for a new console down the road. Looks like PS3 for me.
lol, you mean the same PS3 from the same Sony that couldn't even secure its own network? The same one that all that credit card information for no particular reason?
http://www.dailytech.com/Sony+to+PS3+PSP+Owners+Your+Credit+Card+Info+May+Have+Been+Stolen+Good+Luck/article21475.htm I believe that they have since remedied the situation, but Sony itself isn't somebody that I personally would trust with that sort of information.