WAT.
If it's a game problem, then go to this link. Select your game, what kind of problem, and the description, upload a picture if necessary, then upload DxDiag close to the bottom, and finally click the green "Send" button.
The only way to get to that place though, is to go to game support, click on the "# support articles" link next to the game you're having problems with, then on the next page select "I can't find solution for my problem", which will take you to the same place.
I had already done all that previous to posting, which should have been obvious from my posts. There is NOTHING that enables proceeding from the page in which you type the issue you have a Tech query about. Hitting "Enter" does nothing. And, as I've stated, that page will NOT allow uploading of a DXdiag file. When I used the alternative and entered in the information manually, nothing changed. The page stays locked, no way to proceed.
There is mention of including screenshots.....and NOWHERE to enable this.
Someone posted a suggestion that I make certain that Javascript is enabled, and that the browser cache and cookies have been cleaned. I did check that, but it sounds like this site has issues with such things. Certainly there is evidence of it on my screen.....buttons that should be there are not.
For example, if I go to the "Site Map" page (where logic suggests links to everywhere else would be, all that's there are paragraphs of descriptions....no buttons/links.
I just now tried to upload a screen shot to show this, and got an error message that the file is too big.
But, naturally, the problem has to be my computer, or me....not a shitty website.