It seems that you're using an outdated browser. Some things may not work as they should (or don't work at all).
We suggest you upgrade newer and better browser like: Chrome, Firefox, Internet Explorer or Opera

×
Community
General discussion (archive)Nokia E72 Permanently locked. Suggestions?(6 posts)(6 posts)
(6 posts)
Pages:
1
This is my favourite topic
Posted March 13, 2011
Hi,

My brother was kind enough to give me his old job-phone today. A Nokia E72. He told me it was locked, but that it should be an easy fix. I went home, logged on to the providers website, typed in the IMEI code and got the unlock instructions.

I was provided with two codes. I followed the instructions as closely as possible (some of the things it said would happen didn't etc.). I got a "Wrong Code"-message. I then typed in the second code, and got the same message. I then tried the first again, making EXTRA sure that i didn't get it wrong.. Same Message.

I noticed it said i had 5 tries, so i tried the second one more time, just to be sure and got the message "Not Allowed". It seems i have PERMANENTLY locked my new phone. A quick googlesearch seems to indicate that i actually only have 3 tries with this model (E72).

Is there anything i can do, or have i actually broken the phone? Typical of me if i have.. I always mess these things up.. :(
Post edited March 13, 2011 by Leifern
No posts in this topic were marked as the solution yet. If you can help, add your reply
Posted March 13, 2011
avatar
Leifern: Hi,

My brother was kind enough to give me his old job-phone today. A Nokia E72. He told me it was locked, but that it should be an easy fix. I went home, logged on to the providers website, typed in the IMEI code and got the unlock instructions.

I was provided with two codes. I followed the instructions as closely as possible (some of the things it said would happen didn't etc.). I got a "Wrong Code"-message. I then typed in the second code, and got the same message. I then tried the first again, making EXTRA sure that i didn't get it wrong.. Same Message.

I noticed it said i had 5 tries, so i tried the second one more time, just to be sure and got the message "Not Allowed". It seems i have PERMANENTLY locked my new phone. A quick googlesearch seems to indicate that i actually only have 3 tries with this model (E72).

Is there anything i can do, or have i actually broken the phone? Typically me if i have.. I always mess these things up.. :(
A phone repair shop may be able to sort it.

I was hoping someone else would chip in with something netter though.
Posted March 14, 2011
yes my suggestion is take the phone to a nokia shop with the proof of purchase they will reset it after taking a fee remember if you use up all the tries the phone becomes locked out and junk forever, it was made that way in case someone steals it, dont take risks
Posted March 14, 2011
Aww.. Shame. Well, thanks for the replies.
Posted March 14, 2011
avatar
Leifern: Aww.. Shame. Well, thanks for the replies.
well did you try reading the phone manual i tried its complex lol
http://nds1.nokia.com/files/support/china/phones/guides/Nokia_E72_UG_English_HK.pdf
Posted March 14, 2011
avatar
Leifern: Aww.. Shame. Well, thanks for the replies.
avatar
liquidsnakehpks: well did you try reading the phone manual i tried its complex lol
http://nds1.nokia.com/files/support/china/phones/guides/Nokia_E72_UG_English_HK.pdf
Jup, but I found nothing relevant in it. I will try calling the operator tomorrow. Perhaps they can help me out. If not i guess It's a goner.
Pages:
1
This is my favourite topic
Community
General discussion (archive)Nokia E72 Permanently locked. Suggestions?(6 posts)(6 posts)
(6 posts)