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General discussion (archive)Need to change my e-mail address!!(7 posts)(7 posts)
(7 posts)
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This is my favourite topic
Posted June 08, 2013
This site only has option to change my password but no way of changing my e-mail address (which is my sign on to)
What can I do? Jan Warren (mommaopps)
Posted June 08, 2013
Change it on "My Account > Settings"


Try unlocking and then saving..
Post edited June 08, 2013 by Stooner
Posted June 08, 2013
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Stooner: Change it on "My Account > Settings"

Try unlocking and then saving..
I went to account - settings - unlocked it. It allowed password entry, but would not allow putting new e-mail address.
Posted June 08, 2013
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mommaopps: I went to account - settings - unlocked it. It allowed password entry, but would not allow putting new e-mail address.
Hmm.. I think it should...

well, then send a support ticket here (there's an email change option):
http://www.gog.com/support/contact/general_website_questions

But I guess you'll only receive any response next week..
Posted June 08, 2013
It should work. I just changed the address (in my account settings), logged out, then logged back in with the new one, took all but a minute.


EDIT: Please note that you cannot change BOTH the password AND e-mail address at the same time, but have to change them one at a time if you want to change both. As soon as you start editing one field, the other becomes disabled.
Post edited June 08, 2013 by Maighstir
Posted June 08, 2013
Strange... I just successfully changed my email address using that form. Not sure why it isn't working for you.
Posted June 08, 2013
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Maighstir: It should work. I just changed the address (in my account settings), logged out, then logged back in with the new one, took all but a minute.

EDIT: Please note that you cannot change BOTH the password AND e-mail address at the same time, but have to change them one at a time if you want to change both. As soon as you start editing one field, the other becomes disabled.
Your reply sure sounds logical. I'll do it your way..Thanks
Yes. it worked. I should have figured it out before. Thanks again
Post edited June 08, 2013 by mommaopps
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This is my favourite topic
Community
General discussion (archive)Need to change my e-mail address!!(7 posts)(7 posts)
(7 posts)