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General discussion (archive)Need some help!(6 posts)(6 posts)
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Posted January 16, 2010
Hi, sorry for posting this in the general discussion but I can't seem to get a response from support. When purchasing a game I'm stuck on authenticating and I've tried several browsers with the same kind of results.
Does anyone know a way to fix this?
Posted January 16, 2010
1. What sort of authentication are we talking about? Credit card?
2. Have you got any popup/script blockers running? Those can interfere with online payments.
Posted January 16, 2010
only thing I can think of trying, does secure sites work (https)?
so try another site which uses https (google for "https test" if you don't know of any)
Posted January 16, 2010
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Wishbone: 1. What sort of authentication are we talking about? Credit card?
2. Have you got any popup/script blockers running? Those can interfere with online payments.

Yep Credit Card. I know it's working, I bought something online recently.
Nah no popup/script blockers.
Posted January 16, 2010
Just to add GOG support team doesn't work weekends, so you will have to wait till monday to hear from them.
Have you got a paypal account you could use? Those seem to go through even if someones having credit card problems on the site.
Post edited January 16, 2010 by Ralackk
Posted January 19, 2010
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Ralackk: Just to add GOG support team doesn't work weekends, so you will have to wait till monday to hear from them.
Have you got a paypal account you could use? Those seem to go through even if someones having credit card problems on the site.

PayPal worked like a charm. Thanks for your help!
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This is my favourite topic
Community
General discussion (archive)Need some help!(6 posts)(6 posts)
(6 posts)