Posted February 28, 2014
Theoclymenus: I want a GUARANTEE that if I donate to a project which fails - either before OR after it fails - then I DEFINITELY get my money back. That's not too much to ask in a decent world.
Psyringe: Again, you are arguing from the mindset of a customer. There's nothing wrong with that, but funding a project is a completely different thing from buying something as a customer. It can work out great, but it may also fail. If you can't accept the risks, don't do it. It's a bit disconcerting though that you seem to think that it "should" work with a guarantee. How is that supposed to work from an economic perspective? Where is the refund money supposed to be coming from when a project has failed? It has been spent on _trying_ to make the project work, but it failed, now there's no money left. Do you think that the project starter should be obligated to refund you from his own private money? If that's how Kickstarter was organized, who would ever try to start a product there? If someone has enough money to refund potential backers after a potential failure, why would he need to obtain external funding in the first place?
Of course I think from the point of view of a customer since that's what I am ! But games publishers and developers should ALSO be thinking from this point of view because without your customers you wouldn't even exist !
If you ask me to lend you money to develop / complete a project and you fail to do so, you STILL owe me the money. You ought to be enough of a human being to admit that.
This is why I'm asking about Kickstarter : it sounds like a great idea, but only if the customer (the backer) is guaranteed to get his money back if a project fails.
If you don't have enough money to refund me when your project fails then you should face the legal consequences, just as happens in every fair society in the world.