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General discussion (archive)Login problem(86 posts)(86 posts)
(86 posts)
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This is my favourite topic
Posted March 24, 2014
This is like a lottery. Came back from lunch some minutes ago, logged in and it worked fine without any problems.
Posted March 24, 2014
I had the same problem for the last two days.
Now everything seems to be normal again.
Posted March 24, 2014
After doing some experimenting, I tried logging on to GOG using my mobile. Everything works perfectly and I only had to log in once.

However when I use my computer to login, I immediately get logged out and have to retry several times to log into the site.
Posted March 24, 2014
the team normally would have made a comment by now too
Posted March 24, 2014
I had this issue almost since the beginning of this month. However it does not happen every day: for example, while yesterday and the day before I had to login twice every time, today everything is perfectly fine. Well, at least now I know this is a common problem! I was starting to worry....
Posted March 24, 2014
I've had the problem for several days (as noted earlier ITT), but this login just now only needed one time.

Same browser, circumstances, etc.

Hopefully it's fixed (or perhaps the mitm is done for awhile lol).
Posted March 24, 2014
This was happening to me, but it seems to have been fixed.
Posted March 24, 2014
Confirming that today log in works as should - tested with latest Pale Moon & using HTTPS Everywhere with the GOG rules, latest Firefox and SWare Iron.

Let's hope it stays this way.
Posted March 24, 2014
Whoops!

Just had to login twice.

It worked correctly earlier today. But not this time.
Posted March 24, 2014
Have had this too for a couple of days now. I'm using the latest Firefox.
Posted March 25, 2014
And the issue is back for me when not using the HTTPS Everywhere add-on with the GOG rules.

@folks that have submitted Support tickets
Has GOG Suport at least acknowledged that this is an issue they need to look in and provide a permanent fix for?
Posted March 25, 2014
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HypersomniacLive: @folks that have submitted Support tickets
Has GOG Suport at least acknowledged that this is an issue they need to look in and provide a permanent fix for?
Well, they weren't specific about it. They asked some questions about the problem (so they were at least interested) and when I wrote back to answer them, the bug was gone for me. So I thought they fixed something and the support ticket was closed.

Just wrote them again and reported that the problem returned.
Posted March 25, 2014
I tried contacting support but they told me they can't recreate the problem on their end. I pointed out that a lot of other people are having the issue too (and directed them to this topic). They suggested cleaning history and cookies, but all my browsers do that as soon as they are closed and I usually do it manually myself when I'm done using a browser. When I'm done using the computer, I use a registry cleaner before shutdown.
Posted March 25, 2014
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Trajhenkhetlive: I tried contacting support but they told me they can't recreate the problem on their end. I pointed out that a lot of other people are having the issue too (and directed them to this topic). They suggested cleaning history and cookies, but all my browsers do that as soon as they are closed and I usually do it manually myself when I'm done using a browser. When I'm done using the computer, I use a registry cleaner before shutdown.
Uh-oh, this reply again - now I'm certain that this issue is here to stay.


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PaterAlf: Well, they weren't specific about it. They asked some questions about the problem (so they were at least interested) and when I wrote back to answer them, the bug was gone for me. So I thought they fixed something and the support ticket was closed.

Just wrote them again and reported that the problem returned.
I'd be interested in their reply - could you please keep us in the loop?
Posted March 25, 2014
Hmm, it's back again... :/

It started up again the day before yesterday, then it was gone yesterday, and now it is happening again today.

Just noted for the record.
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This is my favourite topic
Community
General discussion (archive)Login problem(86 posts)(86 posts)
(86 posts)