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(leeched off from RPGCodex's Kickstarter thread)

It's quite a long thread, so I'll let you guys read it for yourselves:
http://www.kickstarter.com/projects/831303939/hanfree-ipad-accessory-use-the-ipad-hands-free/comments

But if you don't want to click on the link or read through the whole thread, here's the letter published by the developer himself (which is supposed to be for backers only, but one backer was kind enough to put it up in the comments thread):

==================================================


"Dear Kickstarter backers,
.
Everyone is wondering one thing. What has happened to Seth? and will Hanfree ever become a real product? At this point I am saddened to say that the answer is no. I started designing an iPad stand 12 months ago, I was so confident in the idea, I wanted to align myself with this exciting new piece of technology, I saw a need in the marketplace and had a strong desire to create a new user experience. I risked everything to launch this idea, I even sold my beloved VW golf, and a Breitling I had inherited from my father to get this idea off the ground. I put my heart into this project, we hired videographers and marketed the idea like crazy, reaching thousands of people through blogs and television. We hit the streets of San Francisco and New York handing out hundreds of flyers on the day the iPad 2 was released. I had no idea of the challenges we faced, just the blinding zeal of a first time entrepreneur. My attitude was so optimistic I felt as though we could figure out any challenge, and solve any design problems. So what went wrong? How could we have failed to deliver when it seemed like we had plenty of funding, a smart design team, and a functioning prototype. I am embarrassed to admit this failure completely falls on my shoulders.
.
There are multiple reasons; This project was way beyond the scope of what my experience and my teams experience could execute on... With the main issues being the technical engineering complexities and just too many parts.... The Glif (http://kck.st/bb6Tuu) was one piece of rubber and metal nut, that was genius. Our prototype of Hanfree seemed simple at first, it consisted of a base, bent bar, socket joint and case. I oversimplified it in my head and with the design of our initial prototype. The final design contained 11 distinct components, and only 3 standard parts (the bolts). Ultimately designing each of these components took much longer than anyone on the team had anticipated. Another shortsighted mistake was due to my gross underestimation of the real cost to bring an idea to market and mass produce a product. If we reflect upon that for a moment here are some numbers for a bare minimum 1000 unit order to give you a better understanding of the scope of our project. After reading this keep in mind that in the manufacturing world, no one even wants to talk to you, unless
your order is for 5000 pieces.
.
Kickstarter & Amazon payments fee 3,500
Packaging 4,000 (Thats for XXL pizza boxes and bubble wrap, seriously.)
Stainless Steel bar components 12,000
Screws and hardware 1,700
Die cut metal base 8,000
Plastic tooling cost for ball and socket and pivot point 35,000
iPad cases 3,500
Assembly and sonic welding 4,000
Avg USA and International shipping 17,000
Total 88,700
.
So we came to this sizable total, and Juan and I continued to blaze forward thinking we would split the difference we needed to make up with personal and family loans. I was sure that with the amount of interest we generated from the project it would be easy to get an investor on board, especially if we could have the product before Christmas. As the weeks passed we continued to miss our own design deadlines. We kept on saying, Ok we have to order this ball and socket joint in two weeks from the plastics manufactures and we would get the 3d printed prototype parts and be devastated to find they still weren't working correctly. The iPad would sag, the tilt angle would be to shallow, the part would flex and wiggle, the parts would be too thick and take to long to cool for manufacturing... The complications went on and on and on. We would resolve one issue that would in turn create another. The parts continued to need adjustments and the manufacturing estimates continued to increase, as the parts became more and more complex. Then our September 1st goal to order our plastic parts from the manufactures past, and it started to feel like we were on a giant sinking sailboat bailing water with a tiny pale. The daunting reality of this project being too expensive for us to finance personally and the potential of this project failing started to creep into our minds. Just like a floundering tech startup, the moral of the team sunk like a submarine to the bottom of the ocean. The individual team members level of commitment to the project clearly hit an ultimate low. I was criticized that I acted completely different when I received the funding, and I admit that was partially true, because my friends in some sense became my employees, rather than my partners. I made the mistake of paying one member and not another, without openly discussing it among us and this eroded our trust, started to break down our communications, and ultimately dissolved our ability to function as a powerful team. I can assure you my intentions were 100% directed to solving the issues in the design and moving the project forward, though good intentions are not enough on their own, it takes good business strategy, and a rock solid plan and better leadership than I could offer.
.
Then about seven weeks ago came the final blow, the internal issues mainly around who was getting paid and who was volunteering their time, the contracts between team members and the percentage of ownership each of us were entitled to within the company started to erupt like a volcano. I really wanted to help out my friends, and I was trying my best to allocate money to them fairly while at the same time tightening the reign on the quickly dissipating kickstarter funding. The contract negotiations were drawn out and sadly completely froze further development of Hanfree. Unfortunately they ultimately broke the team apart and damaged our personal friendships. I was willing to share the profits of future sales but certain members of the team wanted considerable chunks of equity in the company. I wasn’t in a place to give away equity because I was in the middle of negotiations with foreign investors who would assumably take a large stake of equity because they would essentially be swooping in to save the project and fronting the much needed capital. I know it sounds like a movie, and totally preposterous, because we didn’t even have a real product yet, but its all true... and after six weeks of agonizing frustration and zero progress, the damage was done and our team parted ways. I want to quickly admit that this was ultimately all my fault. I kept thinking to myself it was shortsighted of me to launch an idea rather than a fully resolved design, I shouldn’t have paid my friends, it was my lack in experience, leadership, or project management, I should have hired a professional engineer; but I was charging forward with this idea; that this experience would benefit us all and we would share this amazing process and gain the knowledge of taking an “idea” to a fully realized mass produced product. I had been struggling with all of these issues and the weight of failing on all my backers began to press down upon my shoulders and I felt like I was slipping into a mild depression. I started to do Yoga, twenty eight days of consecutive classes and a short visit to see my family restored my attitude and helped me glean perspective from the project as a whole. I didn’t know whether or not I wanted to disclose all of the details to my bakers because it is very personal and sounds like a ridiculous soap opera. But I feel like I owe it to you, this is Kickstarter and you were generous enough to support me and my idea.
Post edited October 02, 2012 by lowyhong
.
So where are we at today? Well now that the dust has settled from our breakup, the team has made some sort of amens, and acknowledgment of our personal failures. I need to figure out some sort of repayment plan, though a considerable portion of our kickstarter money has been spent on engineers, my design team, lawyer fees and prototyping. I have a feeling that the biggest question my backers will ask is how much is left, and I’ll be be completely forthright, not much...

I spent the last year of my life on this project, I am not going to give up just yet and will continue to pitch Hanfree to larger iPad case companies, distributors or angle investors, though only time will tell how much Hanfree is worth. Last month I was in negotiations with a Taiwanese distribution company though it fell through. I think they needed to see the stand in person, though it’s a little to valuable to just mail over to them and who says they wouldn’t just copy the design if I did. If I successfully close a deal, I would immediately refund all of my backers in full, and be happy just to have total closure on the project, at this point in time I am not interested in profiting any from it’s sale.
.
The lessons I have learned from this project, will help me forever in the future as I embark on producing new designs. I have meet so many incredible people, received invaluable advice from renowned designers, entrepreneurs, inventors and business people. There are several things that I will always do in the future. Having the contracts signed, with crystal clear disclosure of what everyone is receiving for their efforts and contributions, within my team before starting a project is paramount. I will do substantive research on the manufacturing side and develop manufacturing relationships prior to publicly launching a project. I will do a thorough cost analysis and set a realistic target budget. Moreover, I will absolutely have a highly skilled business person on the team to head the project management and oversee the logistics and complexities of manufacturing and distribution.
.
Finally, I want to personally apologize to you all. For many of you I meet in person, and I am sure you supported me in part due to my zeal and passion for the iPad and the concept of Hanfree. I really thought we had developed something that could be incredible fun to use and even help people. I also need to apologize here for not having updated more frequently and know that has been a severe weakness in my overall kickstarter project. I know that many of you will be very unhappy with this news, and I expect a wave negative comments, though what I really need is everyone to take a moment for this to sink in and send me a constructive message as far as your feelings about the project ending, partial repayment, and any other thoughts, criticisms or feedback. This way I can grasp the situation as a whole and discuss my closure strategy with my lawyer. After digesting all of this I will be able to respond to you individually and move on in my life to design simpler and more meaningful products that positively contribute to the world.
.
My most sincere apologies,
.
Seth Quest "
Post edited October 02, 2012 by lowyhong
low rated
What is there to say? It should have been blatantly obvious that this kind of shit would come about with Kickstarter eventually. Make a vague promise to develop a game or product, ask interested parties to contribute funds, et voilà: thousands of dollars at your disposal with little effort and no legal obligations. As I understand, it isn't the first time this has happened either.

I'm not even going to go into the ethical problems with Kickstarter. The sooner this ridiculous concept of "crowdfunding" dies out, the better. Or at least evolves to allow sponsors to gain some kind of legal rights. Until that time, Kickstarter will continue to be misused as a low-risk, high-yield source of funds by unserious developers and designers.

There are two methods of doing business: either you make the product with your own money and then you sell it, or your customer pays you the money and you enter into a contract to provide the product and face legal consequences if you fail to deliver.

Kickstarter is the primary definition of dysfunctional business.
Post edited October 02, 2012 by jamyskis
high rated
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jamyskis: I'm not even going to go into the ethical problems with Kickstarter. The sooner this ridiculous concept of "crowdfunding" dies out, the better. Or at least evolves to allow sponsors to gain some kind of legal rights. Until that time, Kickstarter will continue to be misused as a low-risk, high-yield source of funds by unserious developers and designers.
So, we have one bad apple under hundreds (if not thousands) of successful projects. Yup, surely the signs of a failed concept.

(I'm already getting my first Kickstarter projects and rewards in, very happy)
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jamyskis: Or at least evolves to allow sponsors to gain some kind of legal rights. Until that time, Kickstarter will continue to be misused as a low-risk, high-yield source of funds by unserious developers and designers.
The guy declared bankruptcy. Do you know the effect that bankruptcy has on one's legal rights?
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htown1980: The guy declared bankruptcy. Do you know the effect that bankruptcy has on one's legal rights?
Hey, you could still get that .05 ct for every dollar you invested if it would have been a normal investment.

Oh, wait, you wouldn't. Because banks always get the money first ..
It was obvious that this would happen eventually. I would recommend not to give the money to people you don't know.

Supporting projects made by "famous" game designers, etc etc. is less risky, because by pulling such thing they would loose all their reputation for eternity. So you may be sure they would do anything it takes to deliver the product.

Two random dudes couldn't calculate the cost properly, which was really expected to be.
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SimonG: Oh, wait, you wouldn't. Because banks always get the money first ..
Actually, the govt. takes the unpaid tax money first. But yeah, banks go just after that, and shareholders, investors and customers usually get nothing...
Post edited October 02, 2012 by keeveek
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htown1980: The guy declared bankruptcy. Do you know the effect that bankruptcy has on one's legal rights?
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SimonG: Hey, you could still get that .05 ct for every dollar you invested if it would have been a normal investment.

Oh, wait, you wouldn't. Because banks always get the money first ..
well it looks like the people who went into the kickstarter project are being treated like all other creditors, in this bankruptcy at least.
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keeveek: Actually, the govt. takes the unpaid tax money first. But yeah, banks go just after that, and shareholders, investors and customers usually get nothing...
Totally depends on the jurisdiction who has priority but yes, generally speaking unsecured creditors will get zilch, and it would essentially be the same whether this was a kickstarter project, pre-order, loan or investment.
Post edited October 02, 2012 by htown1980
You're right. In Poland it's mostly

unpaid salaries -> govt. (taxes) -> creditors (banks) -> shareholders/investors -> leftovers to customers :P
Business ventures fail, people lose money. Unfortunate. Obviously when he realized that the true cost was $88,000 versus the $35,000 raised, the correct thing to do was not "forge boldly onwards."
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keeveek: You're right. In Poland it's mostly

unpaid salaries -> govt. (taxes) -> creditors (banks) -> shareholders/investors -> leftovers to customers :P
Same in germany, I was in one case where a shop got bankrupt and was not able to fulfil the contracts (1 year of free "Premiere" (SKY Television)). From the amount I demanded, I got about 10%
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jamyskis: snip
I agree that it was only a matter of time until some overambitious startup would fail to deliver. But that does not mean that the whole concept of kickstarter is a failure. You should know what you get into before pledging. If you have doubts about the product or the developer, or do not like to take the risk, don't pledge.
There are, on the other hand, very successful kickstarter projects, many of them by people or companies with working experience and a good reputation. Sticking to those will greatly reduce the risk involved.

edit: Ok, after reading quite a bit of the comments on this project, I'm not sure if it was a scam or if the creator just had no idea on how to proceed. Also, while my opinion about pledging still stands (the only project I backed so far is the OOTS one, though I would probably have backed the Reaper miniature project as well if I had seen it in time), I agree that it would be great to have a somewhat tighter legal framework. Of course, projects can fail, but there should be some legal measure to prevent scams.
Post edited October 02, 2012 by etna87
Exactly that; businesses fail. I wouldn't take this as a serious sign at the moment. The only worrisome thing is the huge attention Kickstarter has got -- because some day it is going to quiet down.

That said, I am very careful of which projects I will pledge to, mostly those that are by veteran developers and that have realistic goals. Of course, discering the latter is sometimes a challenge.
Relevant articles:

http://www.npr.org/blogs/thetwo-way/2012/09/21/161587229/kickstarter-says-it-is-not-a-store-as-it-revises-policy-on-projects-risks


http://www.npr.org/blogs/alltechconsidered/2012/09/03/160505449/when-a-kickstarter-campaign-fails-does-anyone-get-their-money-back
I'm sad to say this, but this quite simply is when you support a kickstarter of someone with no background to speak of: You are, after all, a supporter, and you have to count with a certain risk that the project won't see light of the day. It should not generate any anger or rage, a person investing in kickstarter should, above all, look at himself and think "Do I consider failure of this project and loss of my investment a possibility?"