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General discussion (archive)Important Request to GOG, Please Make Gifters Live's Easier(48 posts)(48 posts)
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Posted April 21, 2014
high rated
In today's age of credit card fraud, I've seen my purchase attempts turned down multiple times despite never being late EVEN ONCE on any credit card, bill, or whatever.

And I've discovered it will happen sometimes when a single "store" has multiple attempts at sales in a short period of time.

Well, GOG, if you provided us with a different GIFT CODE on each game of a gift purchase, we wouldn't have to make multiple purchases, back to back, just to get different codes to pass out to different people.

Please, allow us the opportunity to assign games to gift codes when we purchase. For example, if we purchase 10 games, let us say 4 will have separate codes, 2 others will be bunched on one code, and then the other four will be bunched on one code. Like that. We don't need to see any codes beforehand, just allow us to assign games to Code 1, Code 2, Code 3, etc. and make multiple gift purchases on ONE payment.

Thanks for reading.

OldFatGuy

EDIT: As an example, I just made two purchases here, back to back, and fortunately, the card took the second one. This is one of the things in common I've noticed on purchases denied. PayPal seems particularly sensitive to multiple purchases at the same place on the same day. I just got FarCry 1 and FarCry 2 for two different goggers, and it would've been so much easier to just buy ONCE and get two codes.
Post edited April 21, 2014 by OldFatGuy
Posted April 21, 2014
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OldFatGuy: In today's age of credit card fraud, I've seen my purchase attempts turned down multiple times despite never being late EVEN ONCE on any credit card, bill, or whatever.

And I've discovered it will happen sometimes when a single "store" has multiple attempts at sales in a short period of time.

Well, GOG, if you provided us with a different GIFT CODE on each game of a gift purchase, we wouldn't have to make multiple purchases, back to back, just to get different codes to pass out to different people.

Please, allow us the opportunity to assign games to gift codes when we purchase. For example, if we purchase 10 games, let us say 4 will have separate codes, 2 others will be bunched on one code, and then the other four will be bunched on one code. Like that. We don't need to see any codes beforehand, just allow us to assign games to Code 1, Code 2, Code 3, etc. and make multiple gift purchases on ONE payment.

Thanks for reading.

OldFatGuy

EDIT: As an example, I just made two purchases here, back to back, and fortunately, the card took the second one. This is one of the things in common I've noticed on purchases denied. PayPal seems particularly sensitive to multiple purchases at the same place on the same day. I just got FarCry 1 and FarCry 2 for two different goggers, and it would've been so much easier to just buy ONCE and get two codes.
I asked about the ability to purchase multiple codes with one payment and I was told it's basically done as it is right now so that you minimize key resellers who pay with questionable sources of payment.
Posted April 21, 2014
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JudasIscariot: I asked about the ability to purchase multiple codes with one payment and I was told it's basically done as it is right now so that you minimize key resellers who pay with questionable sources of payment.
Okay, thanks.

Sort of like DRM I guess. Honest gifters are inconvenienced because of the actions of others.

Oh well, it was worth a shot.
Posted April 21, 2014
And, if their merchant service provider bills charges like mine does, they would save money by paying fewer "swipe fees" for the same number of games. For example, my swipe fee is $0.19. For four gift games that would be $0.57 saved on, say, a $10 sale-time purchase. $0.19 each on games costing $1.50 - $10... that adds up.

Who knows - it might lead to MORE games sold since this would make it <drumroll> less of a hassle for gifters who might then be apt to buy more gifts.

Edit: aaaaand ninja'd
Post edited April 21, 2014 by HereForTheBeer
Posted April 22, 2014
I remember when Cadaver747 bought 100 copies of Kyrandia to give away when it was released. Poor fella had to buy them one at a time.
Posted April 22, 2014
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grimwerk: I remember when Cadaver747 bought 100 copies of Kyrandia to give away when it was released. Poor fella had to buy them one at a time.
Damn, props to his dedication.

But one thing I really like is that GOG doesn't store your cc info, hope they never change that.
Posted April 22, 2014
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grimwerk: I remember when Cadaver747 bought 100 copies of Kyrandia to give away when it was released. Poor fella had to buy them one at a time.
Holycow that one was helluva generous giveaway :D
Posted April 22, 2014
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cmdr_flashheart: But one thing I really like is that GOG doesn't store your cc info, hope they never change that.
I almost don't need to get the card out to buy anymore thanks to GOG.
Posted April 22, 2014
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OldFatGuy: snip
I will second this request. Having to generate 7 different gift codes for a giveaway I did some weeks ago was a real pain in the ass. Now, if you are worried about Paypal getting all hissyfit on you, you could try PaySafe if it is available.
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JudasIscariot: I asked about the ability to purchase multiple codes with one payment and I was told it's basically done as it is right now so that you minimize key resellers who pay with questionable sources of payment.
Damn, that sucks. Seems like the annoyance will continue.
Posted April 22, 2014
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grimwerk: I remember when Cadaver747 bought 100 copies of Kyrandia to give away when it was released. Poor fella had to buy them one at a time.
Holy hell! Seriously???
Posted April 22, 2014
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JudasIscariot: ... I asked about the ability to purchase multiple codes with one payment and I was told it's basically done as it is right now so that you minimize key resellers who pay with questionable sources of payment.
Maybe you could tell the guys that told you that the legitimate GOG customers are not feeling very comfortable with it. You could suggest them to increase the limit to up to five copies per purchase. Also you could propose to limit this to customers who already have a nice track record like 20 purchased games for their own or whatever. Would that rule out questionable sources of payment?

Btw. I could imagine that a smart key reseller writes himself a programm to automatically repeat the checkout procedure. Such a tool would even be useful for gifters.
Post edited April 22, 2014 by Trilarion
Posted April 22, 2014
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JudasIscariot: ... I asked about the ability to purchase multiple codes with one payment and I was told it's basically done as it is right now so that you minimize key resellers who pay with questionable sources of payment.
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Trilarion: Maybe you could tell the guys that told you that the legitimate GOG customers are not feeling very comfortable with it. You could suggest them to increase the limit to up to five copies per purchase. Also you could propose to limit this to customers who already have a nice track record like 20 purchased games for their own or whatever. Would that rule out questionable sources of payment?

Btw. I could imagine that a smart key reseller writes himself a programm to automatically repeat the checkout procedure. Such a tool would even be useful for gifters.
Even with 5 copies, there is still the chance for abuse. Keep in mind, that for some banks (I am no expert on this!) it takes a while to register that something fishy is going on. If you have someone querying the bank with individual purchases, then it's a safer bet they'll step in before too much damage is done. Again, I am no banking expert and, yes, I know we have legitimate serial gifters here and it's awesome as hell but, unfortunately, there's too much of a chance for abuse if we allow folks to buy more than one game code at a time.
Post edited April 22, 2014 by JudasIscariot
Posted April 22, 2014
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JudasIscariot: Even with 5 copies, there is still the chance for abuse. Keep in mind, that for some banks (I am no expert on this!) it takes a while to register that something fishy is going on. If you have someone querying the bank with individual purchases, then it's a safer bet they'll step in before too much damage is done. Again, I am no banking expert and, yes, I know we have legitimate serial gifters here and it's awesome as hell but, unfortunately, there's too much of a chance for abuse if we allow folks to buy more than one game code at a time.
Introduce a solution similar to Gamersgate. I had my card blocked there due to multiple purchases in a short time frame and missed out on a sale and was upset that I was not allowed to spend my own money. Upon further inquiry, I was directed towards their Blue Coins system which has prevented me from replicating the issue again. I purchase $x of Blue Coins and can spend them as I wish. Perhaps we could have GoG Gold or something similar? :)

Edit: to clarify, allow multiple copy purchases ONLY with the already paid for GoG Gold thereby solving both problems without creating(hopefully?) more.
Post edited April 22, 2014 by Tarnicus
Posted April 22, 2014
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JudasIscariot: ...but, unfortunately, there's too much of a chance for abuse if we allow folks to buy more than one game code at a time.
I understand your problems and I understand that you must defend against criminals, but maybe exceptions can be made for long time honest-track-record customers?

Last week in the GOG sale I bought 7 gift codes (which I haven't distributed yet). 7 times copy and past of my credentials is not fun at all. Next time I will write myself a programm for this (if this is possible) or maybe not do it at all. I hope my bank is then not doing something stupid.
Post edited April 22, 2014 by Trilarion
Posted April 22, 2014
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Trilarion: I understand your problems and I understand that you must defend against criminals, but maybe exceptions can be made for long time honest-track-record customers?
Nice idea - i.e. if X amount has been spent on the site(as date of registration or rep are both useless indicators of purchasing and being a regular customer) then the ability to purchase multiple copies opens up on the shopping cart :)
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Community
General discussion (archive)Important Request to GOG, Please Make Gifters Live's Easier(48 posts)(48 posts)
(48 posts)