Magmarock: People have told me that I should contact the Steam admins, but 3 things. A I shouldn’t have to, B I have contacted the admins about problems similar to this and they usually just give me the run around, by saying things like “contact the publisher.” I’m not going to waist my time on people who don’t care about their customers.
The incident with Dark Messiah served only to remind me that I don’t own my games. Steam does and I can only play them when Steams feels like letting me play them.
However, with GOG.com I pointed out a problem with Painkillers Loading times compared to the Steam version and the admins made a patch.
Wow talk about actually caring about your customers, so that point goes to GOG.
Neobr10: That's true. GOG's support is much better than Steam.
Magmarock: Forums. Steam Forums are utter crap. First and foremost if you read the TOS you’ll find that you can be banned from the forums for just about anything. I found out the hard way when I posted a comment about regional pricing (which I’ll get into later) and got banned as a result. So I wouldn’t be surprised if someone got into trouble for pointing out that Valve haven’t really been doing anything for the past 5 years or so.
Neobr10: Nope. They don't ban people that easily. And no, definately they don't ban people for criticizing Steam in a civil manner. There are a lot of threads filled with complaints about Steam selling "broken games" and people don't get banned for that.
Magmarock: The forum structure of Steam is convoluted mess and it’s hard to keep track of topics.
With the GOG forums, it is very easy to keep track of topics. Not only that if you have a problem with a game, finding the solution is very easy. In fact I was surprised just how easily I could find the solution to some complicated problems.
Neobr10: Honestly i don't see any difference in that regard. Both forums are pretty similar in structure (featuring a general forum and a specific forum for each game).
Magmarock: Regional Pricing Finally, regional pricing, if you live in the US this isn’t much of a problem for you. If you don’t however, you maybe paying a lot more for a game then its’ worth because of how much the publisher thinks you owe them. Fortunately you can find out for yourself how much you’re being ribbed off by going here
http://www.steamprices.com/us However, before that site was set up, I did a little pocking and after I found myself having to pay an extra $80 USD for a game for no reason other then my region, I decided to take a screen shot as proof
https://dl.dropbox.com/u/80908969/Both%20in%20US%20prices.png After seeing this unconscionable display of greed I decided I was done with Steam.
On a final note I am fully aware that Valve doesn't control how publishers conduct busyness. However, they own Steam which makes Steam their responsibility. They are responsible for the polices that Steam bestows on it's customer as well as those looking to sell their product on Steam.

Neobr10: You clearly don't know how the market works. The fact that australians get fucked up prices is not Steam's fault. Do you know one of the reasons why publishers love Steam? Because Steam gives them the freedom to set the prices however they please. If they didn't offer such freedom, some publishers would not sell on it. This would be bad for Steam itself. And to be honest i would rather get a higher price than not having the option to buy the game at all.
GOG can't just pick a game up and set the same prices globally and say something like "fuck you publisher, i'll set the same price globally whether you like it or not". GOG has to come to an agreement with the right holders. And some publishers don't really like the idea of global prices.
Let's face it, GOG appeals to a niche market (DRM-free and old games), Steam is a behemont, they can't afford to make such policies at the risk of losing publisher's support.
By the way here in Brazil we get regional pricing on EA games from Steam. Again, i can't blame Steam or Valve. It was EA's choice. It would be dumb for me to blame Steam for that.
Well I haven't investigated the forums that well all I know was, that I was banned for talking about DRM and regional pricing contributing towards piracy.