I got temp banned three times for very very minor and silly things:
1) "profanity filter evasion" because I auto-censored my own words back then. I wrote 'f**k' whereas the filter would make it ****. Apparently, this deserved me getting banned ... yes really. I explained it to the moderator but he was a right arrogant cunt and didn't give a fuck. Yes bless GOG for not censoring :p
I don't think calling a volunteer moderator, doing this difficult and time-consuming job simply to help the Steam community for free, a "right arrogant cunt" is the best way to carry a peaceful and responsible conversation.
I got a warning for "censoring myself" too, twice in fact (two different posts in different threads, only given the day after) and when I politely asked why my self-censorship wasn't accepted, the moderator calmly explained to me that they can't fight over whenever a word is being censored enough and what should or shouldn't be censored by the user/the system.
The only way to have a fair (same treatment for everyone) and smooth moderation was letting the system filter the curse words itself, then the user is expected to avoid posting very insulting words (not detected by the system), according to the rules he agreed when creating an account.
Since hundreds (if not thousands) of 10-12 years old kids go on the Steam forum on a daily basis, saying "fuck" "cunt" all day long is not helping these kids learn how to speak without cursing every two sentences and is becoming a problem for the parents trying to teach their kids how they should curse. And many people much prefer to discuss in a place without having to deal with constant offensive words flying around. This is why piracy, porn or insults are not tolerated on Steam forums.
There is plenty of piracy forums, porn forums, unregulated insults-packed forums if you ever feel the need to fully express your freedom of speech.
2) I dared call out a mod for being abusive - and I did it very mildly too. *rolling-eyes*
Basically a moderator was having a right go at someone who had posted a personal opinion of a game which was rather broken and he said he was appalled that this broken a game would remain on Steam.
The moderator had a right go at him AFTER banning him and even made personal attacks - I said that it wasn't really fair to attack him on a personal - result; ban and a PM which attacked me as well.
If you think Steam should change its policy on accepting and removing games regarding their quality or compatibility issues, you shouldn't mean it as a direct attack on Steam and shouldn't sneak that inside a criticism of a poorly made game. Be honest and clarify each of your points.
If the moderator's message were anything threatening or truly insulting, contacting the official Steam staff would have got your account unbanned, official private apologies from Steam, and the moderator removed. If you have these informations, you
really should publish them (PM if needed). You shouldn't let an abusive moderator on such a huge gaming platform harassing and threatening people, this is a serious issue.
3) When the id collection was released with Doom, Commander Keen, etc. I bought it right away only to discover it used DOSBox - a heavily crippled DOSBox that didn't even have the setup files for the games. Turns out they had removed files from DOSBox that they weren't allowed to remove. One person on the forums remarked that the games couldn't be configured (like reassigning keys) because there were files missing so I explained the whole situation and said we should contact them asking them to add the missing files back in. I actually got a ban for this DESPITE them later apologising to the DOSBox team (of which I was a beta tester) and adding the files back in.
Again, this need to be fully disclosed (full posts and related threads). I don't see how simply mentioning an error peacefully would get you banned. I have never saw that - and god only knows how many issues I raised and bugs I reported, regarding Steam and games published on Steam. Same on other companies forums.
I think Internet would be a much easier-to-live place if people stop assuming they were entitled to anything.
Every time I have been in a conflict or facing a serious problem online, I always set aside my pride/ego, I never asked for excuses, and it always worked. And most people appreciated that.
Moderators, on the ~200 forums/websites I have been participating since 2000, regularly removed my threads, censored my posts, deleted my comments. We always worked these problems out.
What you should be looking for is getting your point across, not getting out victorious, not being right about a topic, not being credited for any change or work, not getting apologies, not being recognized for what you are.
Why ?
- This is not your workplace: you don't need to be an alpha male/female at the office to get the raises and stay clear from harassment.
- This is not your home: you don't need to be an alpha male/female to be the master of the house.
- This is not your family: you don't need to teach your kids to obey you and behave well.
- This is not your couple: you don't need to make sure you still have some controls over your relationship.
Why ? You are the only person who would benefit from such things related to your ego, and this is a multi-user networked environment: the common good should prevail. Demanding apologies or acknowledgment is actually selfish and counterproductive in this environment.
Why ? One day you'll die, and none of this will matter. Your friends will die, your family will die, and one day the only thing you will be for the entire humanity is, at best, a picture in a book (paper or virtual).
The only thing that will remain will be the society and the culture you helped shaping through your existence. This is the only thing that should truly matters.