I couldn't help but notice the fanboyism in this thread. The OP was being reasonable enough so there was no other explanation for it.

Everyone tells me I use atrocious analogies, heh. It seems a hallmark of my arguing style.

And yes, I can see your point. Having that kind of problem with a first purchase, by using the official downloader, then having people seem to assume that you should have known to use your browser, is NOT a good first exposure. I guess the biggest fault lies in GOG by virtue of their having a huge celebration of leaving Beta status. Nobody would care about these bugs if we were still in Beta, but you have a definite divide here - new people join the site assuming it's done, since it's no longer in beta, while people who were already here take it for granted that there are many bugs and glitches. Friction everywhere.

And you can't discuss territorialism, ONLY I can discuss territorialism.

I said territorialism first - its mine, hands of.

Friction, on the other hand, is good . There will be no progress without some friction, it is entrenching which is dangerous. It is common that we get used to doing things in a certain way, and it is then difficult to come out of the patterns, It is usually some outside influence which makes it happen. I just got (mostly) sad and (a little) angry to see how (again) a new member to a community can be treated. thats human nature for you, heh... you should be glad you are a hamster. can I switch species?

Trying the browser to download should have been a first instinct for anyone, kind of like rebooting your computer when a problem occurs. I and pretty much everyone here totally understands and sympathizes with the OP's frustration (hey, almost of all of us have experienced the same exact frustration at one time or another), but, regardless of whether the problem occurred here or at any other website, there wasn't much effort made to find a solution to what was actually a really simple problem. That's what I think you are probably seeing here, not members being territorial, but rather members seeing an unjustified complaint blaming GOG without ever making an attempt to actually fix the problem, either through basic troubleshooting steps or through the "proper" support channels. Truthfully, if the OP has simply posted a forum question instead of a rant like that, there would have been absolutely no "territorialism", perceived or otherwise, and the problem would still have been as easily resolved.

No you're not. Predictably it was all down to the newer, post-beta members (but not all the newer members who posted).

SIgh.. and who are you to assume what is anyones first instinct except your own? You have no idea what age the OP is, his technological background and so on. In this case you can ONLY talk about YOUR own first instinct. Many people also do not try reboot as first fix when a computer go wrong...

What I saw, and reacted to, is a new person (which none knew anything about) entering a new community with a grievance and instead of getting some constructive help (even though the grievance might not have been valid in your opinion) he got this... Don't you think a little understanding and... well... kindness would not be a better approach? (I dis not see much "sympathy and understanding"). you might have gained a community member who could have been valuable. Now I seriously doubt he will come back ( and the GoG you are defending might have lost a paying customer because of it). The "territorialism" comes from a group of people defending their turf for all it is worth...

Am I also the only one who see the irony in this thread? the OP makes a post about not so good first impression with GoG and this is his first impression of the community?

I suspect that includes me, and I wasn't being aggressive at all, either. And most, including me, were offering solutions! I really think you are perceiving things differently than you should based on your own past experiences, like someone snapping on a guy innocently asking "how much did you eat?" because other people before that had complained about him eating far too much.

Also, he guy did very much rant. I don't care if he had a reason for it, he was ranting his ass off and most of us just told him why he was being unreasonable. We weren't exactly attacking some new member who hopped on and innocently asked for help.

The "Fanboys" might be GoG's marketing and sales managers. lol!

It is good to hear from people that are getting it to work though because it helps to discern that the situation might not be a GoG-wide catastorphe.

Plausible assumption - however completely wrong. I have no bad experience, I also don't snap easily but are usually patient (but must admit I don't like it when people make personal comments/assumptions about me without knowing or asking me). And i do not like it when discussions goes to personal attacks.

However I did not like the way the OP was treated, is it really that difficult to treat someone you have never meet, but who had an genuine grievance with, and I will use the word again, kindness? I understand that he did come in here with a rant, but he had a reason for having it. Yes, there where many solutions give, but can you honestly say they all where given in a good-mannered spirit? Do you really think all of the post here have been constructive? most importantly - if you came to a new place (and upset at that), is this the way you want to be greeted?

If you say yes to all of these, then we just have a to large culture gap and understanding of manners and what is considered appropriate behavior...

No, I can assume that everyone who uses a computer has at least the most basic of computer skills, which includes the ability to click on a download link and try it. The OP was obviously smart enough to use the forum, so he also obviously knows how to click on a link in a web page, therefore, he should be smart enough to click on the alternative download method that is offered right next to the download method he already tried.
Are you reading the same responses I am, because I'm seeing a lot of "I'm sorry to hear that" and "Did you try this?" He did get plenty of understanding as well as plenty of offers of help (which I might add, actually solved his problem), which is pretty good considering the sour note on which he entered the community.

Let me put it this way: a customer comes into a retail store and starts yelling at everyone around about how awful this store is and how he is going to tell all his friends to not shop there simply because they don't have a carriage large enough to carry all the stuff he wants to buy out to his car. In the meantime, there is entire sea of extra carriages and bigger carriages right next to him. Do you seriously think anyone in that store is going to offer to help the guy or want to do anything other than tell that person to "shut the hell up and grab another carriage"? Why should anyone be allowed to basically do the same thing here, and get away with it, just because we can't hear his rant on a forum? As it is, the responses he did get were a lot more civil than anything he would have got for the same rant in the "real" world; he'd be lucky if he weren't physically ejected from the store for that.

I'd like to point out that the OP may not actually have known that using his browser would work better. Tea had to teach me how to reformat a hard drive the other day. That's just sad. I mean, I try to learn, but everybody on the internet isn't a techhead.

edit: edited for correct meaning.

You won't know if it will or will not work better unless you try it. The site clearly offers both download methods, if one doesn't work, it simply makes sense to try the other before running to the forums to yell at everybody.

lol thanks for not just being a troll and leaving after the first post +1 rep for that, though I doubt that will help much...

One thing to keep in mind is that stepping into a new forum on the net, no matter which forum, is always like Alice stepping up to the Mad Hatter's Tea Party. One of the guests will be insightful, another pretentious and yet another obnoxiously rude.

The only thing they will all have in common is that they are all as mad as the host. XD