I'm not meaning to be a bother and I love this site as I can replay some of my childhood memories but early this year I bought Rayman and when I came to install it It said it involves malicious software. I tried downloading it but I just won't allow it. I thought it might be a problem with my computer even though it's top of the market. I got another harddrive a while back as it became corrupted. I tried again resently and still no joy, can you give me any solutions or money back? Thanks

Did you try to contact support?

http://www.gog.com/support/contact

Probably a virus scanner that is set too strict. Anything you download from here should be 100% safe and a false postive.
If you mention what scanner it is, and just try to turn it off for a few seconds and then install it.
And most of anything you want to return you should do it in a time frame of lets say 30 days as most stores would have.
Early this year, is kinda late.

Have you downloaded the game recently? The older version used to trigger a false positive from antiviruses.
The game has recently updated to a v2 installer and no longer triggers the false positive (At least not to Microsoft Security Essentials)

Norton will attack anything. My dad has that and the other day his laptop wouldn't let me on Amazon; said it was a dangerous site. To the pocketbook yes, to the hard drive not so much.

So... Norton not only protects your data from computer viruses, but also your economy from obsessive-compulsive purchases?

Then what's its excuse for asking you to buy Norton?

Fair enough.

Likely, false positive. Some scanners absolutely abhor downloads of any kind and will probably stop even essential software updates. Check your scanner and see if there's a way to change the settings to be somewhat more lax with downloads. At the same time make sure your browers and OS are set up to make absolutely certain that no download goes through that isn't approved by you, which will help stop malicious software you didn't ask to activate. This still requires consumer awareness though, so pay good attention if you go this route. Most paid scanners are made with the intent that a majority of people on computers are the commonly computer illiterate and are hyper active for this reason.

It's a known issue with Rayman, I think it's "mapmaker.exe" or something like that (anyway, the world editor that comes with Rayman Forever) that results in a false positive in most modern virus scanners. You will have to reconfigure your virus scanner so it ignores the file or turn the virus scanner off altogether until you've downloaded and installed the game. It's definitely not a virus. And since the map maker is not essential to playing the game you can let your virus scanner remove the mapmaker.exe after the game was installed and still play it.

You don't say which antivirus product you are using. That information could help us determine if it's a false positive as well. I use AVG and there is one game (Alpha Protocol) that it constantly complained of having a Trojan, even though it was clean.

I suspect however that the recommendation from Grargar to download the latest version is what will fix this problem for you.

People will correct me if I'm wrong, but I'm pretty sure Avast and Avira are the two most notorious antivirus softwares for false positives. If you have either of those, you can rest assured that there is no virus in your GOG game, and simply deactivate your antivirus while you download your purchase so it doesn't automatically get deleted.

Don't know about Avira (haven't used it for several years) but with Avast at least you can tell Avast to mind its own business and not mess with your installer - of course you have to tell it so more than once because at first it'll insist there's danger, but persist a bit and you win in the end.

Thanks guys, I just don't want my computer being eaten alive by some virus, downloaded it and playing it now. Still just as good as it was 18 years ago :)

Depending on the user settings, Kaspersky can be downright absurd - it quarantines its own executable in some circumstances, even when the file has been registered as an exclusion.