JohnJSal: I have read so much about the issue (since I never got a response from GOG) that it seems to me what works for one person does not work for another person. There doesn't appear to be a single fix, and yes, I refuse to try five different solutions that most likely won't even work, especially if they have the potential to break other games, which rolling back drivers might do.
lukaszthegreat: Now wait a second here
you refuse to try five different solutions although you admit there is no one magical solution as different solutions work for different people here and on on steam?
What kind of flawed logic is that?
and i agree with you on support rant. a week to answer. i can live with that. 2 weeks? way too long and they should do something about that.
My point was that I tried several things already, none of which worked. And since all these other methods are not consistently working for everyone, it leads me to believe that it's probably not truly the solution anyway. And like I said before, I'm willing to try anything that I think is a reasonable fix. Rolling back my drivers to play one game is not reasonable.
JohnJSal: I have never heard of the resolution resulting in an error like that, and I also love how they jump from resolution to "update your drivers and directx," as if there's some logical progression between those two steps.
JoshoB: If you've never heard of this solution than you perhaps haven't been playing a lot of games. It's a problem I've run into a few times--some games and/or graphics card don't handle switching between resolutions very well, especially not when the game is run at a HIGHER resolution than the desktop. Perhaps that's your problem?
And updating drivers and DirectX is an old stand-by that very frequently solves problems. The thing is, most users' problems stem directly from their own systems, which are either old, unstable, or use out-of-date software. So if you haven't given that a shot yet (if you did, I missed it), you really should give that a try.
I've never tried running a game at a higher resolution than my native resolution. That just seems like a bad idea! :)
And yes, updating drivers would be fine, but their recommendation (from the email I just got, is to *roll back* the drivers to old ones).
stonebro: The best way to get help is to post a coherent thread in the specific game forum, detailing your problem.
Did that about two weeks ago.
stonebro: Actually that's not true, the best way is to research yourself and see if you can come up with a solution - if it's a common problem there will be somebody who has had it before, if not, consider whether something on your computer may be the cause.
Did that too. Tried some things, they didn't work. Refused to try "solutions" that I consider to be too extreme for a single game.
stonebro: Also the best way is not to get all defensive and attack people who are trying to help you with statements like "yeah bro, i'm not gonna be arsed to try that!". Update your drivers. Post a dxdiag. Run a memcheck. Scan for viruses. Try doing something on your own end to fix the problem.
Wow, it's like you haven't even been reading the thread.
stonebro: The problem with GOG support is that they are most likely overwhelmed by requests, and do not have the finances or otherwise possibilities (there could be space issues in their offices for example) to hire any additional support staff.
Oh, in that case, it's okay. I won't expect any kind of support from small companies anymore.
