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General discussion (archive)GOG Support - Slow or dead?(15 posts)(15 posts)
(15 posts)
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This is my favourite topic
Posted August 28, 2010
I requested a key for Painkiller Black Edition on August 20th, didn't get a response, so I made a follow up on the 26th, it is now the 28th. No key.
Sad face.
What's going on?
Posted August 28, 2010
Sadly, there's been several threads like this lately. It seems GOG needs to hire a lot more support people.
Posted August 28, 2010
Seems like it's dead at the moment. I don't know what's going on but I hope they really turn things around soon.
Posted August 28, 2010
even us ravenous GOG fanboys are starting to be annoyed. there must be something up.
WIN 7!!!1!
SYSTEM SHOCK!!!1!
Posted August 28, 2010
Well, I hope they are able to solve whatever it is, killing their support.
It better be announcing DOOM... >_>
Posted August 28, 2010
I like that you guys' response to bad service is to wish for more things to buy from them.
...
Not that I blame you.
We need more than one game a week too, the whole site feels like it's moving in slow motion.
Posted August 28, 2010
Well, it's just that I have a feeling they will be able to pull it together and have fantastic service.
...I hope.
Posted August 28, 2010
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Fuzzyfireball: Well, it's just that I have a feeling they will be able to pull it together and have fantastic service.
...I hope.

I seem to be doing well with GOG, but my 2 weeks with gametap are at an end, too many bugs, especially with win7.
Posted August 28, 2010
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Zeewolf: Sadly, there's been several threads like this lately. It seems GOG needs to hire a lot more support people.

Hire people to work remotely. They can pay me in GOGs :P
Posted August 28, 2010
Well, the anniversary is soon. Maybe they are busy with that.
edit: as in adding more to the site and a sale
Post edited August 28, 2010 by kiva
Posted August 28, 2010
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kiva: Well, the anniversary is soon. Maybe they are busy with that.
edit: as in adding more to the site and a sale

That makes sense. The anniversary better be epic.
Posted August 29, 2010
Whats up with GOG lately... :/
The site loads terribly slow, and I've been getting a lot of 404 errors. Also, sometimes when I post, my post gets eaten for no good reason.
Posted August 29, 2010
According to some posts on the Steam Forums and PKzone.org, You can get a legitimate CD key for Painkiller by putting your email address in this and hitting OK:
http://pl.cdprojekt.com/painkiller.asp
And in my experience, It takes on average about 20+ days to get a response for a CD key requests through GOG support.
Post edited August 29, 2010 by the_redstar_swl
Posted August 29, 2010
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the_redstar_swl: And in my experience, It takes on average about 20+ days to get a response for a CD key requests through GOG support.

They gave me one for Far Cry in less than a day. But that was way, way back.
EDIT: @Stuff, :p
Post edited August 29, 2010 by KavazovAngel
Posted August 29, 2010
They gave me one for Painkiller in two days. But that was way, way back.
Edit: Couldn't resist . . . but it is true . . . =)
Post edited August 29, 2010 by Stuff
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This is my favourite topic
Community
General discussion (archive)GOG Support - Slow or dead?(15 posts)(15 posts)
(15 posts)