Well, I tried to resume my download just now and guess what - it doesn't work! Internet Download Manager keeps giving me this error message (see attached). So it looks like I've waited 455MB of my download limit! If anyone has any suggestions as to how I might be able to start downloading again it'd be much appreciated.

I tell you what though, I won't be recommending GOG to anyone in the near future. >_<

According to this, they already do that (read the blue posts). But I honestly can't understand why they don't address the downloader issue at all, with so many people complaining. Even if it were a simple "working on it" message. This silence is puzzling, and yet another proof that they may be nice guys and all, but they have absolutely no grasp of PR.

Personally, I would find a torrent of the GoG version of the game which has the installer as one of the files, then after starting/stopping the torrent (to create the files) copy the partial download over the respective file in the torrent download and restart the torrent. The torrent client would then check the file, see 455MB of it had been downloaded and carry on.

Of course, I don't agree with obtaining the games this way if you haven't purchased them, with one exception (like you want to see if the game works in Wine/Linux, which should apply to me being a Linux only user but the games are just so cheap I buy them regardless..) but it may save 455MB of your limit! :)

Not a bad idea, however googling "Longest Journey GOG torrent" brought up a heap of Sims stuff. 0_0 So it might take a bit of looking. Thanks for the suggestion though, when I've more time I'll do a proper search. However, if anyone has any ideas on how I might be able to salvage the original download that'd be great.

If you're struggling to find it, I'd be happy to help you further. For example, I could create a torrent of it just for your/this use or if you can give me the size (in bytes) of what you have and an md5sum of it, I could create a file containing just the rest of the data and host it on one of my servers for you to download and then join to the bit you already have. There are plenty of ways we can sort this out between us :)

I really want to keep supporting GOG, once I go the torrent route I will never go back. Trying to be patient, but if the downloader isn't fixed before latest promotion ends I think I will move on.

As far as I can tell, there are very few people working on GoG and considering how many issues with the site I have come across (it's still beta status, really), I am willing to show them patience while they churn away at these issues at the same time as negotiating new releases!

I am still wondering if my idea of a private tracker would work at alleviating exactly these download issues. I suppose ideally the tracker would also check if you owned the game before giving you the information to download it (probably circumventable though..).

If GoG would be willing to give me some sort of API to check if an account owned a game and if a username/password was correct, I think I could write up a quick and simple server/client to do distributed downloads.. I'm not sure how or who I would approach to ask about this though?

As someone wrote in this forum the other day (possibly unintentionally, it was hard to tell), GOG went from beta to alpha.

Hm, I was using the fact that you already had just short of 50% of the installer as proof that you had already purchased the game from GoG. If you have to get the file again from scratch, you may as well download it from GoG again as it would be significantly faster as the upload from me seeding would only be ~25kb/s and the machine I would be seeding from isn't online all the time.

Obviously this is nothing personal, but without any way of confirming you have purchased the game, I don't feel comfortable sending you the whole thing. Of course, if you find yourself in the same situation again during the re-download, I'd be happy to help get it completed.

I've logged a support call to see if my offer of making a distributed downloader can go any further than the offer phase :) Hopefully there will be a quick response!

I completly agree, what bother me is the attidute they have to us, first the MEGA ULTRA hoax, great stuff... now the absent downloader and no news of any kind when things will be solved. They are selling alpha for a finall product. Cheers for them.

I really hope that someone at GoG is watching this thread.

I don't really blame some of you guys for taking that route to obtain your purchased, but the mere mention of torrenting could be bad for business.

So could not allowing people to acquire the goods they have purchased. However, one of these things may help keep a paying customer while the other surely loses one. Neither of them stop people who want to get the games for free from discovering torrents.

Sanctioning me for trying to help would be a sure-fire way of stopping *me* from being a paying customer too, and I already know about torrents! When piracy (or a competitor) offers a better experience, alienating your customers is moronic, wouldn't you agree? :)

EDIT: By the way, as it might not have been clear from my previous posts, I wouldn't stop paying GoG for their games and simply torrent them instead if I became dissatisfied with their service. While I don't follow the law to the letter (being a Linux-only user, I download games to make sure they work before purchase (inverted in support of GoG where I buy games irrespective of whether they work or even if I am interested in playing them!), I always strive to be reasonable and fair (neutral good, if you will :))

You know what? Screw GoG. They have time to update the site with new content to bring in more cash but can't take one moment to give an update on the downloader issue? I'm just going to call my credit card company and tell them to not pay GoG since they never delivered the product I ordered.

I see there is another GOG promise broken.
And for all you GOG fanboys: Every game site that sells games requiring a large download has a downlaoder that allows you to resume downloads if something happens. It is not an extra, it is a basic part of running a Game site.. GOG will soon go under for real unless they solve this problem..and fast.