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We know you're busy people, but would you like to contribute to an even better GOG? How about taking 5 minutes of your time to make the GOG experience an outstanding one?

Our main goal when designing GOG.com was to create the best user experience in digital distribution ever. Many say we're doing it right, but we want to get even better, that's why we're launching a survey that will help us lead GOG in the way you'd like it to go. Taking part in it isn't required of course, but if you want to have your share in making GOG the best digital distribution service there is (or at least even better than it is right now) and maybe win a free game, devote few minutes of your time to answer couple questions we've prepared. From all users who will take part in the survey, we'll randomly choose 20 who will receive a free GOG game of their choice. Grab a pencil... er, a keyboards in your hands and answer the below questions for a better future for all of us :)

The survey ends on Thursday, October 27 at 11:59 p.m. EDT.
I'd like to be able to pay via some sort of mobile billing - it's quick and easy to use, and would allow me to spend some of this spare mobile credit I have building up.
One request I have as an avid blogger is that GOG set up an affiliate sales scheme for their games. I tend to write about games a lot, and it is always good to provide examples of solid gameplay and other references to such posts. I would love to be able to support GOG by directing readers and sales, and in turn being able to get some form of support for my hobby and livelihood.
[edit] Wrong thread, damnit.
Post edited October 12, 2011 by Arteveld
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bolsen: Having answered the survey I feel the questions didn't exactly manage to identify me as a buyer. I have bought almost all games (like many I guess) during the weekend promos. And I did answer that price was important.

The reason for my "cheapskate" behavior is however not really about the willingness to pay but rather that I have limited time to play. I have bought 40+ games over the last 18 months though only installed 5 (and 2 of those have only been started once).

So I buy stuff during promos that seem interesting (a lot more than I ever expect or intend to play) just in case I should have time and interest sometime in the future. Heck I throw in a few games just as a contribution to GOG.

I really like promos. I don't have to care if i never play the games I buy (the low prices makes having them available "just in case" worth the investment). And frankly when I do want to play something I just want to install, not start searching around on some site. If I where to buy only the games I know I'd play, I'd buy a lot lot less than I do now.

I'd suggest the next survey start with a "should we just keep doing what we are doing now?" where only those answering "no" have to do the rest ;-)
I am surely with you.
If I know a game is good price is secondary. But there are a lot more games I am not so sure about. So either I get them cheap on Promos or not at all.
Simple as that.
Please don't start with some kind of autopatching or steam-like (spit) container app we have to use to run our games. That would be machinegunning yourself in the feet.

Would like to see DRM-free new games on here, that would be brilliant.

Don't want some type of wallet or storing of credit info. I like that I feel safe here, stuff like that will detract from that, and make you a potential target for hackers.

I'd like more info on the product page, and game rating in promo and games list.
Question about prices for newer games is hard to answer because it depends on many things. I would probably pay 19.99 for 1 year old and really good game, but I wouldn't pay so much for 3 years old game.
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TomNook: Am I the only one not seeing a survey of any kind?
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Darling_Jimmy: It doesn't show up in the forum; only the news page: http://www.gog.com/en/news/gog_annual_survey
Can't see it on either I'm afraid.

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TomNook: Am I the only one not seeing a survey of any kind?
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wodmarach: Allow Javascript and use the link on the gog frontpage
Hmm, It's allowed for GoG.com. Perhaps they're using some third-party sorcery.
I don't understand why people are complaining about newer releases. There's only so much worthy old games, sooner or later GOG will get 99% of the ones that can be sold. As much as I like old games, I don't want GOG to be flooded with games that were already pretty bad when they were first released.

I say so long as it fits the current format of no-DRM and worldwide same price/availability, bring it on.

Achievements? Now THATS a big no no from me.
Post edited October 12, 2011 by Zamav
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Pangaea666: Please don't start with some kind of autopatching or steam-like (spit) container app we have to use to run our games. That would be machinegunning yourself in the feet.
did you miss the optional part of that question? I see it more as an upgrade to the current downloader with the option of getting the extras and any patches which sounds pretty nice to me...
Taking the survey made me realize, how GOG's business model is in danger. Game publishers have less and less interest to "outsource" their back catalog to 3rd party distributers (especially without DRM/ no online auth)?!

We are on the verge of "always-online", always connected. Game clients communicate with social network apps. "Friends Notifications" and tracking online behavior (in-game/in-app) of customers is now a given.

The GOG Duders are a sole beacon in this futuristic darkness of no privacy and constant chatter. I like DRM free for 2 reasons: I don't have to be online to play the game. I like to play Single Player, without others, without Internet. And I don't have to fear my purchased games will not work with the authentification servers/DRM system.

But GOG.com is giving me way more than just that. They understand the gamer perspective. They are gamers themselves. Goodies, fair prices, easy to use service. Different paying options... all to our favor.

My believe is that the "torrent-culture" was the cloud before the cloud? These days it is just the gap between a majority of people who want their content (movies, tv-shows, video games) immediately, without hassle - and an industry that works with 19th century distribution models (territories, licensing deals with middlemen, IP-blocking, different pricing for different countries, etc, etc - just like drug dealers).

GOG gets it. "I am on the Internet - the Internet (should) be the same for everyone?". Flat price is the way to go. Steam went a different but very successful way. But they too understand that people will buy your product for a fair price. Something, they taught and surprised the Industry with (Holiday Deals). The "fair" price can be anything. You will reach everybody eventually if you go long tail and lower the price gradually. At some point it's easier to buy than to steal?

I hope the GOG guys can persuade the publishers of the value they bring to all sides, so the GOG success story can last for a long long time. :)
Post edited October 12, 2011 by buckybit
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TomNook: Am I the only one not seeing a survey of any kind?
Make sure you have javascript and cross-site scripting enabled. Or try a different browser.
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Darling_Jimmy: It doesn't show up in the forum; only the news page: http://www.gog.com/en/news/gog_annual_survey
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TomNook: Can't see it on either I'm afraid.

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wodmarach: Allow Javascript and use the link on the gog frontpage
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TomNook: Hmm, It's allowed for GoG.com. Perhaps they're using some third-party sorcery.
They are if you scan back through the thread theres mention of the other domain you need to allow.
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Deviltown: I have to admit, for the amount of data you are collecting, I find giving "only" 20 people a free game a bit stingy. This is marketing and nothing else so I would have expected a free game for everyone to be quite honest, Didn't participate.
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csmith: Thank you for not taking the survey and increasing my chances at winning. Oh, and your "I want a free game for 2 minutes of my time" is your choice, but don't you understand that the data will be used to make the service better? That doesn't seem worth it to you?

Good grief.
What is the value of his answers? A few cents. I worked in the survey industry and that is what the answers of a single person are worth.

There always are people that want more. Even when the value they provide in exchange is not worth it.

Gotta love this "The world owes me, just because I exist" attitude.
high rated
My response:

So as long as the client is optional and you stick to your DRM-free principles, that sounds like a good idea to help streamline the downloading of games, patches, and extra goodies.

Also while I wouldn't mind getting more e-mails from GOG about things going on, I don't want a separate e-mail for each individual subject. Two on the weekend sent together - one for sales and one for general info - is more than enough. More than that and it would feel like spam.

As for offering new games (last question), if you guys do decide to start offering more new games, I would like to see it as a sister-site with unified accounts to GOG.com. That way you keep the storefronts separate so that people can shop for "Good Old Games" specifically. I consider GOG to be essentially a boutique and it would be a real shame to loose the emphasis on your speciality. Having unified accounts allows someone to see games they bought from both GOG and "Good New Games" in one place and simplifies matters by using the exact same account for both. So you get to keep your unique identity while also keeping things simple for the consumer (as well as encouraging cross pollination of buying between the sites :D). I don't know how feasible that is, but that is my ideal solution.

P.S. Something I didn't include in the survey but should've: On the question on what makes me insta-buy a game instead of waiting for a sale I put down simply "the game itself". However, if the game wasn't compatible with modern operating systems I would buy it all, so I think I should've marked that down as a reason to buy at full price. The other things (e.g. extra goodies, DRM-free, etc...) are nice and why I use your service to the point of buying games on sale that I might not have otherwise bought, but they don't cause me to buy a game at full price. Plus it is hard to justify not waiting for a sale when I already can't keep up with the amount of games I buy from your sales! That's the trouble when such a large percentage of your catalogue truly are classics and some of them are always on sale. :) So the game itself (compatible with modern computers of course) has to be something special or from my past for me to buy it full price. For instance, if you ever do get Lucas Arts, I would almost certainly buy the X-wing series at full price (hint hint!).
Post edited October 12, 2011 by crazy_dave
Normally no way, but for you, just once. But could you maybe publish the average outcome? Would be interesting how old we are at average.