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We know you're busy people, but would you like to contribute to an even better GOG? How about taking 5 minutes of your time to make the GOG experience an outstanding one?

Our main goal when designing GOG.com was to create the best user experience in digital distribution ever. Many say we're doing it right, but we want to get even better, that's why we're launching a survey that will help us lead GOG in the way you'd like it to go. Taking part in it isn't required of course, but if you want to have your share in making GOG the best digital distribution service there is (or at least even better than it is right now) and maybe win a free game, devote few minutes of your time to answer couple questions we've prepared. From all users who will take part in the survey, we'll randomly choose 20 who will receive a free GOG game of their choice. Grab a pencil... er, a keyboards in your hands and answer the below questions for a better future for all of us :)

The survey ends on Thursday, October 27 at 11:59 p.m. EDT.
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cendare: Oooh, you know what I forgot to say on the survey? I wish there was some way to mark games that you already own. Like, my household received a package with Fallout 1, 2, and Tactics for Xmas last year. So I wish I could tell GOG "I already own this game (even though I didn't buy it from you)" so it wouldn't recommend it for me anymore, and so it would be marked in promo listings, etc.
Great suggestion! I wonder how that would work into their promotions though. On one hand I don't want to have to rebuy a game to get a discount on a bundle, otoh people will probably abuse the system to get a discount without buying the games they don't want.
I'd love to see more recent games without DRM with the caveat that it continues to also update good old games!

So, basically, more of everything the way we like it.

Also, I'd like a pony. :)
Done and done!
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Aliasalpha: "Would you like GOG.com to distribute more day 1 releases, like we did for The Witcher 2, with no copy protection, on a flat price package, and with extra goodies?"

Are people really going to say no to that question?
Yes. Yes, they would.

See, the problem with surveys is that people try to offer marketing advice via replies. GOG's questions are phrased quite competently to prevent that, but people would still read them as requests for marketing advice no matter what the questions say.

E.g. when GOG asks for a payment system you would use if it was available, they're asking about you specifically. Of course the answer to "what system should we implement" is "every system in the multiverse that offers reasonable rates and security". They're asking the question to prioritize.

So when the question is "would you buy newer games if they were offered GOG-style", this isn't the time to offer marketing advice through a 1-to-5 radio answer. The 1 to 5 score should be proportional to a survey-taker's interest in newer games and that's it. I chose 5 of course, a grognard who thinks new games suck should choose 1 even if he considers selling newer games a valid marketing strategy.

What people shouldn't do is put in "NO WAIIII" implying "HELL YES, I'd buy every newer game in existence GOG-style but it'd be more reasonable to sell them on another site so that the stylistic and price differences wouldn't have negative effects". Seriously, people, put some trust in TheEnigmaticT.

However - this is to GOG administration:

I remember the question about optionally storing credit card information was phrased as "do you want it implemented". And my answer is "No, I don't." Not that I wouldn't use it (although of course I wouldn't) - I'm afraid if it ever gets implemented, the security procedures site-wide will get annoying no matter if you opt in or not, and I don't want that. People have been asking for store credit - no way, screw store credit for the very same reason.

Currently, there's no reason to hack into a GOG account. If card info is stored there, people will try to hack/phish in to perhaps negotiate some gift/favor-exchange deal (e.g. "you buy me Heroes 6 and I gift you every GOG game in existence"). FYI DigitalRiver (Ubisoft's download provider) has been graylisted by my bank, meaning I have to phone the bank, confirm the transaction and ask to pretty please unblock my card after each transaction. GOG is fine with them, and I want it to stay that way. And I don't want to put in my street address if the product is a digital download, ever.
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Fever_Discordia: But GNGs (Good New Games) are tomorrows GOGs - would you have a system where after 5 years or so they'd automatically migrate sites?
and if you had a tabbed shelf, would they move automatically there too?
Sure 3 years seems to be GOG's definition :) - and the shelf can be tabbed or unified or sorted how the user wants it.
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rodrolliv: Something came to my mind after sending the survey: if you are to bring newer games, please bring complete editions, with all the DLC and official modules included in the price and installed with the main game.
Yes, excellent idea. Also include all the good fan mods too.
This is going to embarrass me, but where is the survey?
If GOG gets newer games, GOG will be called GG. Well, GG everyone!
Post edited October 12, 2011 by thakingkobra
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lowyhong: This is going to embarrass me, but where is the survey?
http://www.gog.com/en/news/gog_annual_survey

You have to go through the news page (remember to have javascript enabled and cross-site stuff enabled).
Post edited October 12, 2011 by crazy_dave
They should have had more options for the number of gog.com games purchased, 30+ is low by my standards as I have over 100 of them now !
Forgot to add this suggestion. Please make sure that the downloads are as small as possible (use max compression). This will help increase your sales because alot of people have slow connection. This is why I would never buy games from Origin because they dont compress their games, so their games takes more than twice as long to download than from other sites. Dragon Age Origin Ultimate was 27Gb on their site and only 12.4Gb on D2D which is where I ended up downloading from and it still took me 4 days.
The idea of DRM free games is awesome. I would obviously prefer that closed platforms like Steam, even if it means a bit more money.

The previous is specially true if you try multiplatform games (linux users like to play, y'know?)

GOG.com > Desura > Steam > Origin
I've thought of another suggestion since taking the survey - make an updated shelf system. The current shelf works fine for those with less than 50 games or whatever, but for those of us who've been adding titles for a long while (or at least for me, anyway), it's become virtually impossible to sort all that stuff without the page glitching out and moving every box all over the map. If any of the site managers have the ability to look at individual users' shelf layouts, feel free to have a look at mine and you'll see the problem.

So basically, what I'm saying is I think that April Fool's joke you guys ran a while back about Shelf 2.0 was actually a good idea.
done
Done =D