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General discussion (archive)Free Games(5 posts)(5 posts)
(5 posts)
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This is my favourite topic
Posted September 27, 2008
I seem to be haveing a few problem with getting you guys to credit me for the free game give away you just had, and you aren't answering my E-Nails so I thought I'd post it here for your users to see bought the game on Sept 19, you are happy to tell me the if I would have bought the game befor the 21st I'd qualify, perhaps the transaction code can't be found, I dunno
From:*********@yahoo.com
Subject: Receipt for Your Payment to GOG Limited
Date: Fri, 19 Sep 2008 21:41:20 -0700

Show Full Headers Back To [GOG]

--------------------------------------------------------------------------------




Dear ***************,
This email confirms that you have paid GOG Limited (support@gog.com) $5.99 USD using PayPal.
This credit card transaction will appear on your bill as "PAYPAL *GOG COM".
--------------------------------------------------------------------------------
--------------------------------------------------------------------------------
Payment Details
Transaction ID: *********************
Item Price: $5.99 USD
Total: $5.99 USD
Buyer: ***************
Post edited September 27, 2008 by Destro
Posted September 27, 2008
Dude, John, Harassment isn't anyway to go about asking for help. I understand you are upset but dude, you were invited to the beta, if you show you're not cool they could kick you out just as easily. read your TOS agreement.
Posted September 27, 2008
I didn't read the TOS, but I did read the free game E-Mail, if I screwed up fine remove the post, but I think that a clear answer is in order, right wrong or otherwise, I should get a answer, not answering the mail isn't conductive of of a good business model
Posted September 27, 2008
avatar
number13: I didn't read the TOS, but I did read the free game E-Mail, if I screwed up fine remove the post, but I think that a clear answer is in order, right wrong or otherwise, I should get a answer, not answering the mail isn't conductive of of a good business model

Did you register at GOG with a different email than the beta key was sent to? Apparently that can cause a lot of issues with receiving a key. Just thought I'd check.
Posted September 27, 2008
avatar
number13: I seem to be haveing a few problem with getting you guys to credit me for the free game give away you just had, and you aren't answering my E-Nails so I thought I'd post it here

number13, it looks like that our Support haven't received your question and that would explain why you haven't heard from us :(. We can track your question only if it were sent from your account via the website's contact form.
Could you please re-send your message using the contact form? This matter could be only resolved via contacting us. I'm sure our Support Team will respond after the weekend.
In general, if you're contacting our Support with a NEW question or problem, please use the contact form available in the Support section of our website. The advantage is that your message will be sent directly to a Support Rep and in 5-10 minutes it will appear on your My Account page also, so you can be sure that we've received it.
After you'll receive an answer from us, feel free to reply via e-mail as future emails will be automatically associated into one thread... but to start a new support ticket you'll need to use the contact form first).
PS: I've removed the transaction ID, your full name and e-mail address from your first message in this thread. Please do not such information on the public forums. Thanks!
--
Piotr K.
Design & Dev Team
Post edited September 27, 2008 by Destro
Pages:
1
This is my favourite topic
Community
General discussion (archive)Free Games(5 posts)(5 posts)
(5 posts)