Posted January 14, 2014
SpaceManThe
Gods Child
SpaceManThe Sorry, data for given user is currently unavailable. Please, try again later. View profile View wishlist Start conversation Invite to friends Invite to friends Accept invitation Accept invitation Pending invitation... Unblock chat Registered: May 2012
From United Kingdom
Kardwill
New User
Kardwill Sorry, data for given user is currently unavailable. Please, try again later. View profile View wishlist Start conversation Invite to friends Invite to friends Accept invitation Accept invitation Pending invitation... Unblock chat Registered: Sep 2010
From France
Posted January 14, 2014
Edit : Errased because I made a mistake, and don't have a point anymore. Ooops
Post edited January 14, 2014 by Kardwill
VABlitz
Desert Ranger
VABlitz Sorry, data for given user is currently unavailable. Please, try again later. View profile View wishlist Start conversation Invite to friends Invite to friends Accept invitation Accept invitation Pending invitation... Unblock chat Registered: Jul 2012
From United States
Posted January 14, 2014
Take it up with your bank. There are no FTF credit cards out there for you to switch to. Are you really complaining about a few pennies. The largest FTF I ever received was $2 and that was on a rather large $70 purchase. I get charged more sales tax in the grocery store than I spent on those. Mostly my FTF's are under a quarter, I've lost more change than that in my couch.
Post edited January 14, 2014 by jjsimp
coolVariable
New User
coolVariable Sorry, data for given user is currently unavailable. Please, try again later. View profile View wishlist Start conversation Invite to friends Invite to friends Accept invitation Accept invitation Pending invitation... Unblock chat Registered: Dec 2013
From United States
Shaolin_sKunk
Misanthrope
Shaolin_sKunk Sorry, data for given user is currently unavailable. Please, try again later. View profile View wishlist Start conversation Invite to friends Invite to friends Accept invitation Accept invitation Pending invitation... Unblock chat Registered: May 2012
From United States
Posted January 17, 2014
mabrookes
mmm . . . things
mabrookes Sorry, data for given user is currently unavailable. Please, try again later. View profile View wishlist Start conversation Invite to friends Invite to friends Accept invitation Accept invitation Pending invitation... Unblock chat Registered: Jan 2009
From United Kingdom
Posted January 17, 2014
Firek: Thanks for pointing this out, OP (but please refrain from cursing on our forums).
I added the appropriate information to the Website Help page, after consulting it with Destro. It should be enough of a "warning" for future customers about any additional charges which are out of our control.
It wasn't just one bank in one country, but we've gotten only a handful of reports about such international fees, so the notification had to wait in line while Support and the Devs were busy with other things. I hope you guys understand. :)
On the bright side I have never heard from a customer who was charged by GOG.com for more than was stated in his checkout window. :)
Glad there is a warning now but it could be a little more obvious as I still didn't realise today (unless this warning has now been removes), I was happily buying a few games from the UK with a Natwest debit card a few months ago and due to the delay before the Visa transactions went through I was not aware of any charges being added on and I got hit with a few surprise charges - £1 per transaction for fees adds up pretty quickly. I added the appropriate information to the Website Help page, after consulting it with Destro. It should be enough of a "warning" for future customers about any additional charges which are out of our control.
It wasn't just one bank in one country, but we've gotten only a handful of reports about such international fees, so the notification had to wait in line while Support and the Devs were busy with other things. I hope you guys understand. :)
On the bright side I have never heard from a customer who was charged by GOG.com for more than was stated in his checkout window. :)
Paypal may add a slight amount to their conversion rate but it is tiny compared to what I was paying.
Post edited January 17, 2014 by mabrookes
BlueMooner
Blue User
BlueMooner Sorry, data for given user is currently unavailable. Please, try again later. View profile View wishlist Start conversation Invite to friends Invite to friends Accept invitation Accept invitation Pending invitation... Unblock chat Registered: Jun 2012
From United States
Posted January 18, 2014
coolVariable: Withholding taxes. Maybe you should do some basic research before you post about stuff that you have no clue about.
And GOG is absolutely circumventing tax laws IN MULTIPLE countries by using a bank in Cyprus, since the sole purpose for doing so would be WHT circumvention.
So: think before you post.
I love how your entire rant in this thread has been about not knowing that GOG isn't a US site, because you couldn't be bothered to do some basic research, but you're advising me to do so before posting. And GOG is absolutely circumventing tax laws IN MULTIPLE countries by using a bank in Cyprus, since the sole purpose for doing so would be WHT circumvention.
So: think before you post.
Have a mirror.
gbmn4691
New User
gbmn4691 Sorry, data for given user is currently unavailable. Please, try again later. View profile View wishlist Start conversation Invite to friends Invite to friends Accept invitation Accept invitation Pending invitation... Unblock chat Registered: Apr 2012
From United States
Posted April 26, 2014
I would like to see the FTF/outside GOG fee mention in the help page be more prominent or have its own heading
TQuin
Awesomest
TQuin Sorry, data for given user is currently unavailable. Please, try again later. View profile View wishlist Start conversation Invite to friends Invite to friends Accept invitation Accept invitation Pending invitation... Unblock chat Registered: May 2011
From United States
Posted June 09, 2014
I've read this discussion a little, but don't have time to read every post entirely, so this might have been mentioned already. I found this thread looking for information on these fees.
While I agree that it would be courteous to provide a message informing of the possibility, the responsibility to let you know falls to your financial institution as they're the entity who actually assesses those fees. When you pay with PayPal, you'll get a confirmation email from PayPal and those emails do make mention of possible international transaction fees that may be assessed. If you feel like your financial service provider is not forthcoming enough with said information, I would follow-up with them and ask to be given notification any time these fees are assessed.
I can tell you with some certainty that if you use PayPal in the US, simply take your total and multiply by 1.0084, then take the resulting number at just the first two decimal places neither rounding up nor down. This will ballpark your total within a few cents if not dead on the money. Bear in mind, I notoriously only make small transactions when games go on sale, so this figure might not be accurate at higher dollar amounts.
Edit:
For what it's worth, I thoroughly appreciate the fact that GOG isn't a US company. The business atmosphere here in the US is crooked as hell. A stellar idea like this would never get off the ground in the United States of Fear and Greed.
Another edit:
People who spend a large amount of time commenting on web forums make me very uncomfortable.
While I agree that it would be courteous to provide a message informing of the possibility, the responsibility to let you know falls to your financial institution as they're the entity who actually assesses those fees. When you pay with PayPal, you'll get a confirmation email from PayPal and those emails do make mention of possible international transaction fees that may be assessed. If you feel like your financial service provider is not forthcoming enough with said information, I would follow-up with them and ask to be given notification any time these fees are assessed.
I can tell you with some certainty that if you use PayPal in the US, simply take your total and multiply by 1.0084, then take the resulting number at just the first two decimal places neither rounding up nor down. This will ballpark your total within a few cents if not dead on the money. Bear in mind, I notoriously only make small transactions when games go on sale, so this figure might not be accurate at higher dollar amounts.
Edit:
For what it's worth, I thoroughly appreciate the fact that GOG isn't a US company. The business atmosphere here in the US is crooked as hell. A stellar idea like this would never get off the ground in the United States of Fear and Greed.
Another edit:
People who spend a large amount of time commenting on web forums make me very uncomfortable.
Post edited June 09, 2014 by TQuin