Luned: Er... you didn't look at the "meet our team" page, did you.

Or notice that pretty much all the GOG team members have "POLAND" in the "From" category underneath their avatars on forum posts? (Not sure about Tom.)

Or did you just assume that they're located in the US just because the site's in English?

Again, I'm sorry your bank/credit card company has whacked you with a fee, and yes it would be nice if your bank had told you (and it probably IS in the fine print of your card agreement). And hopefully GOG, now that they are aware of the issue, will place a helpful note to that effect. But they are NOT responsible for these fees, because they did not charge them.

Edit: I see Weclock made some of the same points while I was typing.

hedwards: But, it's not a Polish bank. I'm not sure how one would know where they had their bank located since it's not located anywhere in Poland.

Shaolin_sKunk: Did they switch from Cyprus? That's where it was located AFAIK.

hedwards: Cyprus isn't in Poland.

hedwards: I just couldn't remember where the bank was located.

Shaolin_sKunk: I didn't say it was.

Shaolin_sKunk: Oh, I had thought that you saw something which suggested they switched banks from Cyprus or something. Given the occasional hiccup I wouldn't have been surprised if they had.

hedwards: Cyprus isn't in Poland, I just couldn't remember where the bank was located. Once the bank isn't located in the same country as the business, it's all bets are off as far as where the bank is located.

The point was that it's hardly obvious where the bank is located if you don't know and GOG really ought to make that clear as there are problems that pop up from time to time because they use Cypriot banks.

HypersomniacLive: As was already pointed out to the latest complainer, a disclaimer about potential transaction fees is included in the (point 7), which by [url=https://secure.gog.com/forum/general/foreign_transaction_fee_for_credit_card/post20]this post of Firek was added back in 2008 - it sure was already there when I joined. IMHO, it's stated clearly in the appropriate place and is more than enough.

HypersomniacLive: Let's agree to disagree.

hedwards: The point is that it's buried where people aren't likely to see it. And unless you know it's there, you don't know to look for it.

It comes up from time to time and it's just ridiculous that GOG can't be bothered to put the disclaimer some place where people are actually going to see it.

HypersomniacLive: The point is that a ToS or ToU is not there only for lawyers - when you use a site and more so an online store, you're accepting the terms, i.e. you're supposed/ expected/ considered to have read them before going into any transaction.

If you think that terms are only for lawyers, I suppose that you don't sign up with an ISP or telephone company unless your attorney has reviewed and OKed the terms for you.

Either way, it's pointless to continue this argument, we have different starting-points so it will never lead anywhere, hence "let's just agree to disagree".

hedwards: You're being rather silly. The ToS of a typical website is placed in a place where nobody is going to notice it and written in such a way as to be incomprehensible to anybody without a legal background.

I'm personally curious what the point of reading the ToS is if you're not actually an attorney as that's the only way to know what's actually inside of the ToS.

GOG could place the information where people will be likely to see it, but have opted to bury it in a FAQ entry that people aren't going to see until after they've made a purchase and have no recourse.

HypersomniacLive: You know what? You convinced me, the name calling in particular did the trick, thanks. You're right, it's utterly ridiculous how GOG omits to display a flashing warning box about your bank potentially charging transaction fees, how dare they not have that on the front page, every game card and every single checkout page? It's despicable!

Happy? Will you now give it a rest? Never mind, have a nice day.

hedwards: You're being absolutely ridiculous. There was no name calling anywhere in my post. And yes, you're being incredibly silly here.

If you're not an attorney you're fooling yourself if you think you understand what the ToS means. Law documents of any sort require a knowledge of the law, legal precedences and general legal procedures, if you haven't got that, then there's little point in reading the document as it's unlikely that you'll understand what any of it actually means.