Posted March 02, 2010
Faithful: It is still my view that if customers stop purchasing from any company that is not user friendly and politely let them know why they are not buying, things would change in a flash.
If too many sales are lost and the company knows why, they would change the way they did things.
After all, it is all about the bottom line and not the customer.
anjohl: The problem is that most customers don't have the fortitude that you and I obviously do. If too many sales are lost and the company knows why, they would change the way they did things.
After all, it is all about the bottom line and not the customer.
You are right I think. Many people today put aside how they are treated for the "fun" of playing a game that will be old in less than a year. It is more about present gratification than principle. Publishers know it, and gamers will simply buy no matter what they have to accept in the process.